Auto Parts near Edina, MN

“I had a wonderful and unexpected customer service experience at Key Cadillac yesterday that I need to share. My service advisor was David and when I dropped off my car I didn’t think the work I needed to be done was covered by a potential warranty. It’s a long story, but I didn’t know if the vehicle had a warranty on it- I had no documentation bc I was bringing in the car for my dad and he couldn’t remember if he had bought one when he bought the car. So I assumed we’d be paying the estimated $2,800 bill. David said he’d try to figure out if there was a warranty but set expectations appropriately that there may not be one, etc. Anyway, when the service was complete and he called to tell me the vehicle was ready he also shared that he had figured out a warranty did exist and he was able to get all the work covered. This was not a simple phone call- the work was in a sort of gray area that many warranties don’t cover bc of the language used when processing it (kind of like a medical bill and insurance being particular about procedural language) . He was able to put in quite a bit of time to figure things out and to get the work covered - saving me a lot of money! I would absolutely come back for all future work given this experience even after the warranty is expired. They have won me over for life.”

“Took my car to Burnsville MAACO. Terrific experience. Ernesto kept me informed, and took care of everything from insurance to the rental car. I got the car back spotless inside and out. They even spray shined the tires. I won’t take my car anywhere else for bodywork!”

“The BEST body shop around. Friendly, thorough, timely, worked with my insurance perfectly, and my truck looks new! Started and ended with Heidi the store manager....a pro with amazing skills. She was the reason why I would never go elsewhere. Looooooove my truck! Thank you Heidi!!”

“Chad was very helpful and shared consistent updates as they navigated a complicated process of working with my insurance, accessing parts, and managing repair needs between Rivian and their shop. Would use LaMettrey’s again if needed!”

“I wouldn't take my care anywhere else! Pleasant and straightforward to work with. Great communication with me and with my insurance. Got my car back to me sooner than expected. Oh, and my car looks great. What more could you ask for?”

“Doing business with a body shop is never a happy occasion, but LaMettry's makes it as pleasant as possible. Everybody there is friendly, efficient and professional. This is my third repair there, and of course I hope I never need another one -- but I know I will, and I know I'll go back to LaMettry's.”

“I cannot say enough good things about Caliber Collision. I had to head to Europe and was stressed trying to sort out insurance, but they made it completely hassle-free. They let me leave my car at their facility for free before I left, coordinated directly with the insurance adjuster, and even got the work done ahead of schedule. On top of that, they buffed out a scratch that wasn’t even part of the insurance claim at no extra charge. Alexis at the front desk and JP, my service advisor, both did a phenomenal job coordinating and communicating with me while I was away. True professionals!”

“I had five places give me estimates to repair my car. I went with Bon because it seemed like they were serious about doing a good job at a good value. I made an appointment to drop my car and they had it done right on the day they said it would be done. The bill was exactly what they had quoted, and the work was perfect. I’m really impressed to have a straightforward experience at a business where everything was done according to plan. Highly recommend.”

“Very professional and great communication throughout the process. Amanda was great to work with and guided me through the entire process. The work done on the car was terrific. Highly recommend LaMettry’s.”

“I am always satisfied when I work with the people at Morries Mazda. Thank you so much you will always have my business. This time I worked with Brad he was very knowledgeable and was very satisfied with my service visit”

“My experience at Carl’s Auto Body was exceptional from my first phone call. Dominic was so polite, professional, detailed, accurate and communicative that it made all difference to me in dealing with a repair.

Not only was the estimate the most understandable and best price, the work was done in much better timing than anyone else offered.

My car looks like new! Thank you, Dominic and crew! I will confidently refer you to anyone in know who needs body work.”

“The owner of this company is my cousin this place is awsome great customer service they have things that you would not think they have i would go here over the auto zone or O'Reilly they have better prices on brake pads and alot of other car parts. They even deliver if you need them to.”

“I had a minor fitment issue with a bumper that this location replaced about a year ago. It was not super noticeable unless you were looking for it. I brought it up to the staff and GM here and they took care of it at no cost to me under their warranty and were very professional and courteous throughout the process.”

“The bumper on my vehicle was slightly knocked off from a hit and run and Brian was generous enough to take the time to remove the bumper and clip it back on. He did this free of charge when I stopped into the shop and it took about 15 minutes. I am so grateful because another quote I got would have been at least $1,000 to fix the bumper, but the damage didn't seem significant enough for it to be completely replaced. I highly recommend this repair shop!”

“Outstanding Service and Great People!

I purchased a Roll-n-Lock retractable tonneau cover at Rack Attack in St Louis Park for my F150. From start to finish the experience was exceptional. The team didn’t just sell me a cover—they made sure it fit perfectly and functioned exactly as it should. They spent extra time adjusting and testing everything until it was just right.

The staff are friendly, kind, and true professionals.

These guys combine real expertise with down-to-earth, honest service. It’s rare to find people who go above and beyond like this anymore. I couldn’t be happier with the result. Highly recommend!”

“I scratched my car in my parking garage (2nd time in the same spot) and brought my car to Caliber Collision for an estimate on getting it repaired (this time out-of-pocket). Mustafa was amazing. He recommended I buy a touch up pen and offered to do a touch up job free of charge and just bring my car back to Caliber Collision anytime. Great customer service. The entire team is very cohesive. I observed another customer come in requesting extra work get done on his car and they validated his concern, got the manager involved, and planned to fix his car free of charge. Definitely would recommend them and I’d definitely go back if I needed any autobody work done in the future.”

“I'd like to give LaMettry's 5 stars for effort alone, but I can't. Having my car in for a repair after an accident in which the other driver drove into the side of my car, LaMettry's took exactly 6 months to the day to get my car repaired. My car is German, and shipping delays accounted for a month's wait time. It took another month to complete the repairs and repaint the side of the car. So why 6 months and not 2 months? LaMettry's kept getting things wrong. Repeatedly. To their credit they always wanted to make it right. The car needed to be repainted three times. Panels or doors kept not being aligned properly. A lot of details kept being missed, or they'd fix one and then create another, or forget about one more thing. I believe I had the car back in to their shop at least six more times over those additional 4 months, and it was only completed on the 6 month anniversary of when I originally dropped the car off because I contacted the general manager and told him it was the 6 month anniversary since I'd dropped the car off. He had me bring the car in that day for the last item to fix, something I'd been waiting on for a month, despite his weekly updates on why it couldn't be done during that month.

LaMettry's was my only real choice for where to get my car repaired, since they're the only shop in town certified to work on my brand of car, and since the repair was serious, involving body/frame damage, and the car was relatively new (under 10K miles), I wanted the repairs to be as close as possible to how it was out of the factory, which is what those certifications are for.

So I'll rank LaMettry's like this (out of 5 stars):

Quality of mechanical or body repair: 5 stars
Quality of paint repair: 3 stars
Quality of execution: 2 stars
Quality of customer service: 5 stars
Attention to details: 0 stars
Timeliness: 1 star
Overall satisfaction with total job after additional time to do it right: 4 stars
Overall final quality rating of LaMettry's: 3.5 stars”

“We’ve been going to New Central Auto Body for many years. We wondered what the service and quality would be like when there was a change of ownership a few years ago. I’m happy to say the customer service and the quality workmanship is still exceptional. Nick, our customer service contact, provided clear expectations re: cost, length of time our car would be in the shop, and demonstrated experience working with insurance companies. He was able to provide an estimate the day of our car incident. And, we did in fact, get our car a couple of days before we expected! I highly recommend New Central Autobody both for the level of customer service and for the quality workmanship.”

“Great service and amazing communication
. Plus the vehicle looks brand new. Highly recommend their workmanship. Plus finished price less than the original quote.”

“I worked with August and he was patient through three different test drives. He is very knowledgeable, no pressure, and a pleasure drive around with! We ultimately landed in the Lincoln Aviator and I love the vehicle. The crew stayed late (well past close) for us to close the deal.”

“Bruce and his team are outstanding! I won't buy a battery anywhere else!

I recently had an issue with my car, actually it was an ongoing problem with the computer that persisted for almost four years. Every year, under warranty, they replaced my battery without any questions. My most recent visit, I was in the middle of deeply investigating the problem. Bruce was very helpful, communicating with my service technician and getting to the bottom of the issue.

I recommend Interstate Batteries to everyone.”

“As always, I received very excellent service at Minneapolis Audi from the servicing agent, Dana. The 50,000 mile check up was very thorough and totally explained to me which was most appreciated. Their service is their trademark and what brings people back to deal with them.
My most recent visit to Minneapolis Audi was a great experience. I had a problem with the locking system and they took it in and did a marvelous job. Always treated very kindly as if I was the most preferred customer. Hats off to a great dealership.”

“I was very happy that State Farm Insurance connected me with CarStar of Eden Prairie and with Enterprise Car Rental of Eden Prairie!
I dropped my car off at CarStar Monday morning. They arranged for Enterprise rental car agency to pick me up. Wednesday morning CarStar reported that my car was ready. I left the rental car there and drove my car home. They arranged for Enterprise to get their car.”

“Adam and team went above and beyond repairing my vehicle! I had taken my car to Gerber Golden Valley about two weeks ago to do an out of pocket repair on a small plastic trim piece on the interior of my car, something that just needed to be removed and replaced.

Unfortunately, after going to get the vehicle there had been noticeable damage down to the primer on the interior paint. There were dents as well done by tools on the top of the door frame. I gave them two attempts to repair the car, however the paint job was botched and uneven. Eventually I picked the car up and was at a loss.

I contacted the Gerber corporate team and spoke with a few people who put me in touch with Adam. I wanted someone who would take my car and make it look 100% how I brought it originally and treat it like their own car. Adam is the type of guy you need in a significantly higher position than where he currently is, he's severely under utilized and his level of customer service warrants a title and pay raise. He totally 180'd the previous experience I had and restored faith in this company.

He arranged a loaner and paid the daily cost for me right away. We had a slight issue where enterprise had not heard from them to cover an additional day, however I called the front desk and within one minute she had resolved this. Additionally, Adam replaced components that were damaged from buffing and even took out scratches on the vehicle the other location did not even do out of his generosity. The detailer mentioned they spent several hours cleaning the vehicle, which is a huge kudos to them as well. The entire team was fantastic. Adam communicated with me every step of the way, even bringing his team in on the weekend to make this right.

I hope corporate, and all future customers, see this review and know they can put 150% confidence in Adam and his entire team. Everyone here should be recognized for their phenomenal customer service, quality work, and genuine kindness. I know this was frustrating to many of them for the late hours and long weekends, but please know I will value it more than you can realize.

Truly, thank you Adam and team! I hope you all get some serious recognition for your wonderful work here.”

“Andrew and his team were very friendly and fast with replacing my front bumper and passenger turn signal lights! My car returned looking new in one day after dropping my car off with them. Very reasonably priced too compared to another auto body shop I got a quote from. Would highly recommend them for any autobody needs. Before and after pics included below”

“Loved them, great service and communication! Also was able to negotiate with my insurance on my behalf when they threatened to total my car and Mike helped figure that out so is wouldn’t happen.”

“We have received unfailingly excellent service at Caliber Collision in Hopkins. The staff there always goes above and beyond to take care of our needs, whether the repair is large or small. They are consistently courteous and professional. Our most recent visit was handled by Jordan, who remedied a couple of tricky issues with one of our vehicles on the spot, despite us having no prior appointment. We went on our way, secure in knowing that the vehicle was safe to drive. I will always recommend Caliber in Hopkins.”

“I had a great experience with Caliber Collision thanks to Kendra! She did an excellent job communicating with me from start to finish throughout the entire repair process. After I brought my car home, I noticed an issue, and she didn’t hesitate to help me right away. Her professionalism, responsiveness, and customer service were truly appreciated. I 100% recommend working with her if you want someone who genuinely cares and keeps you informed every step of the way!”

“Great people, great work, Jim is the man. Very happy with the service all around. I was recommended this place by my neighborhood shop that doesn’t do collision work. Central Auto body far exceeded my expectations and I would be more than happy to give them my business again.”

“The whole experience changed my thinking of car dealerships. The salesman was informative, helpful and down to earth which made the while process that much easier. From start to finish it was a great experience and got a great van as well. Highly recommend A+++.”