Design Within Reach offers a positive shopping experience with helpful and knowledgeable staff. Customers appreciate the responsive and transparent assistance from team members, who take the time to answer questions and make confident purchasing decisions. The store provides a wide selection of mid-century and postmodern furniture, catering to those interested in stylish, modern designs. Staff members are friendly, patient, and dedicated to helping customers find the right pieces, whether for an office or home. Many reviewers highlight the excellent customer service and their satisfaction with the overall experience, noting that staff go above and beyond to ensure customers feel confident and well-informed. The store is recommended for anyone looking for quality furniture ideas or seeking expert guidance in their furniture choices. Overall, Design Within Reach is known for its helpful team and quality designs, making it a favored destination for furniture shopping.
Maggie was the best and made my day! She was able to return my Aeron chair that another location said they couldn’t return and got me into an embody gamer chair that I absolutely love in a great color. She is so friendly and professional and I recommend going to her for your point of contact
December 2023
Michael N. has been the most helpful DWR team member I’ve worked with nationally. He’s responsive, transparent, and has been the dependable communication. Thankful for your help, Michael! Hope you get the acknowledgement you deserve!
November 2023
A very cool store! If you're looking for a Herman Miller chair, go check them out. Nicole is awesome to work with.
