Jos A. Bank is highly praised for its exceptional customer service and expertise in tailoring. Joan, a standout employee, is noted for her attention to detail and ability to create perfect fits for suits, tuxedos, and other formal wear. Customers appreciate her keen eye for fabric and color, making their clothing look great. Erik is also recognized for his knowledge and helpfulness, quickly delivering quality shirts and coats to customers' homes. The team is described as friendly and supportive, offering valuable suggestions and fitting tips. Overall, Jos A. Bank is considered the go-to place for high-quality suits and outstanding service, where many feel comfortable returning for their tailoring needs.
Had a great experience with the Edina store employees. They have excellent customer service interaction and were very knowledgeable about the clothing options, which was a massive help with my level of ignorance. Thank you Edina for helping me dress right and look great I appreciate yall and will definitely be back!
June 2026
Steve was extremely patient and helpful. It was a great experience and I did not feel hurried or pressure to buy.
June 2026
Great customer service and very helpful with picking out and styling suits
