“Came in frustrated and confused, left understanding our plan and happy. Special thanks to Alec who handled our frustration with an honest smile on his face and walked us through everything until we were clear on every particular of our plan. The manager also came over and seamlessly problem solved. These guys went above and beyond. The atmosphere of the store was positively welcoming. They must have good top down leadership. Thank you again.”
“Just went today to upgrade my phone. It was the best experience I have had upgrading a phone. I am used to slow service and lots of waiting. Not today! Customer service was great! I believe the girl's name was Jasmine? She was very knowledgeable about phones and everything. She even looked into our plan to see how we could save money and get into a better plan. She went above and beyond what I was expecting! Great experience and I would have no problem recommending this location to a friend or family member!”
“I cannot say enough good things about Andre Loneman. He called ahead, showed up on time, asked us where we would like the booster, offered to sync all our devices AND when I told him my car battery needed a jump, he didn’t even flinch. He just hooked us up. I would like to add a tip but haven’t figured out yet.
He was amazing and kind, and I hope he gets the kudos he deserves from his higher ups. Never met a nicer man.”