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“When i came into the store today I got helped by the whole team, they were quick and efficient! Will be coming to this location for any of my needs moving forward”
11AM - 3PM 5 - 7PM
11044 Industrial Cir NW Suite N, Elk River
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“I cannot say enough good things about Andre Loneman. He called ahead, showed up on time, asked us where we would like the booster, offered to sync all our devices AND when I told him my car battery needed a jump, he didn’t even flinch. He just hooked us up. I would like to add a tip but haven’t figured out yet.
He was amazing and kind, and I hope he gets the kudos he deserves from his higher ups. Never met a nicer man.”
“We came in needing quite a few different things for our family (line changes, new phone, etc) Damian was super helpful! He was really knowledgeable, explained everything to us, and was able to get us all helped in a timely manner. Probably the best T-Mobile store experience I've had in.... ever lol.”
“The absolute best mobile phone experience I have ever had. Was so impressed by Braden and Lucas. They know their stuff and were not only very professional but fun to work with as well. Switched everything from V to T-Mobile in a very short period of time and saved a ton of money too. Keep up the great work guys, we’ll send our friends your way.”
“Was a pleasure working with Sabrina! She helped my sister and I get set up with some new devices. Everything was done fluently and efficiently. We were in and out in no time! Go check her out, she’s wonderful!”
“Josh was more than helpful and even dug deep to find a discount I didn’t even know I was eligible for. 10/10 experience and only $13 more a month for TWO brand new phones.”
“I have now interacted with 5 different employees from this store and every interaction has been amazing. Even when I had technical issues porting my numbers from AT&T they went over the top to help me. Then when I had problems with using too much data from my phone as a mobile hotspot they helped with a solution that I didn't expect and was better than I could have hoped for. This team is amazing and I appreciate their excellent customer service!”
“We had an amazing experience getting help with our phones last week. Jasmine at the T- Mobile in Elk River went above and beyond to make sure everything was right for us.”
“I've been at the Maple Grove Fountains Dr. store previously and their goal is to help and rectify whatever the issue. I've always left completely satisfied.
That was my most recent experience updating my 7 year old phone with all sorts of problems. I was there last Saturday had done the backup and purchased a new phone. Returned Sunday because there were things that didn't open.
Made an appointment worked with Brett and mostly Cyrus and he resolved the 7 issues I was experiencing with the new phone. Cyrus spent the necessary time to explain why and what he was doing. Both Brett and Cyrus provided valuable information to avoid so the phone remains at best performance and things I should also be aware of.
No better Verizon store and their staff to completely satisfy you. Thank you again Brett and Cyrus.”
“The store was busy & there was a little bit of a wait, but that was fine…plus they were training in a new staff member. Shawna (I think that’s how you spell her name) she did an amazing job,! She was checking people in as they come in through the door, but also assisting customers at the computer as well as training a new staff member, plus assisting other staff members. I gave her two thumbs up and a 12 out of 10 for her work performance. Plus a perfect 10 because she was attractive…Great job!!!”
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“I had a great experience getting set up with my new phone thanks to Paitton! They were incredibly helpful, patient, and knowledgeable throughout the entire process. Paitton took the time to answer all my questions, made sure I understood everything, and helped me find the best option for what I needed. The whole experience was smooth and stress-free because of their excellent customer service. Highly recommend asking for Paitton if you want someone who truly cares about helping you!”