“I was prepared to be here a long time but it has not been too bad. My appointment was at 10 am. I checked in at security at 9 am. I parked in the parking area outside the fence and then checked in. The security person and the receiver were both very nice. The lumper sends you a text to pay online. I sent that on to my company to pay. I did not get a call for a dock until after 11 am, one hour after my appointment. I remained patient. I was able to move around those waiting to check in so I could go through the gate. I then had to wait several minutes for another driver to move out of the dock i was assigned. It was not long before they started unloading my trailer. Still in dock 44 minutes after backing into dock but so far has been an ok experience. Nothing like the other comments. Perhaps somedays are bad due to unforeseen circumstances. Take the Excelsior exit, go west one block and turn left going over the tracks. Be cautious! Go pass the parking are to the security shock. Follow instructions.”
“I was prepared to be here a long time but it has not been too bad. My appointment was at 10 am. I checked in at security at 9 am. I parked in the parking area outside the fence and then checked in. The security person and the receiver were both very nice. The lumper sends you a text to pay online. I sent that on to my company to pay. I did not get a call for a dock until after 11 am, one hour after my appointment. I remained patient. I was able to move around those waiting to check in so I could go through the gate. I then had to wait several minutes for another driver to move out of the dock i was assigned. It was not long before they started unloading my trailer. Still in dock 44 minutes after backing into dock but so far has been an ok experience. Nothing like the other comments. Perhaps somedays are bad due to unforeseen circumstances. Take the Excelsior exit, go west one block and turn left going over the tracks. Be cautious! Go pass the parking are to the security shock. Follow instructions.”