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“I been going to True Value since I moved out here since 2016. I was scrolling through the reviews and found myself disheartened to see some of the comments.From the younger staff, to the Owner I have nothing but Amazing experiences you would never get at Menards, Lows or Home Depo. I am always asked every single time if I can be helped when I walk through the door, most times I know exactly where to go. The occasional times like today, I explained my issue to the Owner and also brought the hardware to make sure we got all the right sizes. 15min later digging in every single box it could possibly be in or not in. I left successfully with exactly what I needed and a good time watching his Brain work to find what I need.As I said this before to every single worker there. Of course I will be back for the next small thing that breaks in my home. If I can get here instead, I always will.”
“I love this place. I needed a drill and asked a few questions and the guy answered them and I bought a drill on his recommendation. I never expected it to be as good as it was. Everything he told me was true which doesn't always happen. I'll be back.”
“They could treat the employees better. I overheard who I am assuming is some kind of manager refuse to give a water break to an elder employee in the garden center. I believe the temps were in the low 80s with high humidity. I was not at all impressed with that encountet”
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“Nothing but class! From the kids they hire who are so knowledgeable, to the owners helping me find a spot to over night my 26' U haul when no one else wood.I've lived by some Hardware Hank's since I was a child and I'm fortunate I still do!It's hometown that won't do you wrong-”