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“Excellent service received from Biz and Grant at spectrum in Lakeville MN. Patient and very knowledgeable. Thank you very much for recovering photo of my mom on my Apple watch.”
“Redemption points for Verizon (after an initial experience with the Apple Valley store, who felt very sales pushy & not transparent at all)! I am skeptical when it comes to sales when needing customer service, so went to two other branches after with different things & just want to give a grateful shout-out to the Farmington reps (Tim & Nick) & Rosemount's (Zach & Colleen). You were all genuinely kind, patient & helpful! Thank you for reestablishing trust & assistance, answering my plethora of questions & hesitations I came in with! :)”
“Highly recommend this store, if you like customer service this is the place to go. Wanted to upgrade my iPad and they took very good care of me. They also transferred all my stuff from old mini to new iPad.”
“My phone was unable to charge. Battery would not recharge. Purchased another phone but was unable to retrieve data from old phone and had not saved any info in the cloud. An amazing tech at this store, Jean Jacques, for 5 hours, in between helping others, attempted in so many ways to recover the data. And yes he succeeded! He was pleasant and professional. That man deserves a raise!”
“My I phone 17 would not turn on. I did have a message saying something like support/Apple etc etc
I walked into the Burnsville store near Total Wine and Target. The young lady helped me right away. All she really did was plug it into a charger. BUT….she took no credit until I forced her too. (Unfortunately I didn’t get her name
She had dark hair and a Spanish accent) From the moment I walked in…the place screamed customer service. What that tells me is GREAT mgt. They hire the right people. Train them and create a phenomenal culture. In these few mins my mood went from garbage to joy! 😊”
“I love the effort that this store puts into taking care of the customers. The staff is by far the friendliest in the twin cities area. And each time I go here they always go above and beyond to take care of my needs. I love verizon, and will be a life long customer”
“We were there just after Christmas to trade in phones and get a sync up watch paired from Santa. After spending HOURS on the phone with customer service they recommended we go in. We worked with Isaiah (Zay) and he was incredibly helpful. We were there in less than an hour. He was able to confirm and solidify our plan package and was able to hold customer service accountable for the rate of our plan that they were disputing. Isaiah’s level of professionalism and expertise were unmatched. This was by far the most positive experience we’ve experienced with TMobile.”
“My family had a great experience at this location. The staff truly goes above and beyond for their customers. Everyone was friendly, attentive, and helpful, taking the time to make sure nothing felt rushed. It’s clear they really care about providing excellent service.”
“David helped us upgrade my husband’s phone which was running out of space. David was kind and diligent in getting everything set up! Before he worked with us, we saw him be attentive to the woman prior that had a difficult situation. He met her calm, patience, and knowledge of how to fix the situation. Thank you David for being a kind human!”
“Thank you for upgrading my neighborhood to fiber. Uptime has been 100% and the speeds cannot be touched by any of the other internet companies including comcast! As long as the price stays fair I will keep this review at 5 stars.”
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“I love this store. Great friendly and professional service.
Satta helped us to replace and activate a defected SIM card in about 10-15 mins. I really appreciate her help. She is awesome,”