“I brought my car in for brake and rotor maintenance about a week and a half ago. During that visit, I was informed that additional maintenance was needed, and I authorized the technician team to complete the work. However, about a week later, I began experiencing further issues with my brakes and rotors. I returned to have the technicians reassess the vehicle, at which point I was told that more maintenance was required. This was very frustrating and left me feeling taken advantage of.
Fortunately, I had the opportunity to speak with Clint, the manager/owner. He listened attentively, validated my concerns, and worked with me to reach a fair compromise regarding the additional repairs. Clint’s professionalism, compassion, and willingness to resolve the issue made a significant difference. I truly appreciate the way he handled the situation and would highly recommend working with him.”
“Christian was extremely kind, generous to help me understand what was being done, and they overall did a great job. I am genuinely so impressed with the rapport & comradery at every Valvoline I go to; their teamwork is teachable for every guest coming through. I am very please with this service. Much thanks!”
“Great service on short notice.
Ready to head out for a camping weekend and noticed a tear in the sidewall of the trailer tire.
Called and talked to Bud about our options.
Within three hours we had two new tires and on our way to the campsite.
Great customer service from everyone involved.
Thanks Bud”