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“The moving crew assigned to us were exceptional! They arrived on time, and they worked their tails off. They were very respectful and easy to communicate with. What more can you ask for?”
“The unit was delivered and gently placed where I wanted. The driver was friendly and reviewed how to open and lock the unit for proper security. The unit was clean and spacious inside. The ladies in the office were helpful and worked with me to get everything correct the first time.”
“I’ve had a few units here… and it’s always so clean and very friendly staff. I have no question about my stuff being safe here. Thank you for your great work.”
“Great experience with EZ Storage Roseville. I received a welcoming call from Marnie the morning of my move, and upon arrival Marnie was patient, professional, and extremely helpful. She walked me to my unit, showed me how to use the lock, and helped us find the closest entrance for the movers. It made the move much easier and stress free. Highly recommend.”
“Nancy (24/7) unless you’re mad at her, then she’s Sharon. Front receptionist is very attentive and she knows how to handle business with grace and a sense of humor. She helped me out where I thought wasn’t possible. Keep on the great costumer service”
“I just moved out after a year with these wonderful people- great customer service, patience. I’m so thankful for all the support I received from them.. I highly recommend this company.. and a special thank to Chu the manager on Water St in. St. Paul.
Big hugs ❤️???”
“Rented 3 units for two years with no issues. Units were clean, and I did not have any damages. Only reason for leaving is a relocation to another state. Moved out all my belongings the last day of the month. Was on auto-pay, and Peggy was very helpful in closing my account that last day so I wouldn't get charged for the following month.”
“Completed rental agreement online. I visited the office for my initial visit to gain access and Dave was super helpful, informative, and friendly. Received a tour of the facility and put my lock on. I was there maybe a total of 5-10 minutes. Gighly recommend this US Storage location!”
9:30AM - 6PM
2315 Anchor Dr, North St Paul
Self Storage
“By far the cleanest and most organized storage units I’ve seen! TJ is an angel, very respectful and gave amazing details, he made sure I knew everything I needed to - to have a smooth rental!!”
“The experience with this PS has been nothing short of amazing! I've been coming to drop stuff every day in advance of our move- convenience of mobile app access to the gate, easy in-out-and back on the highway, and clean/well kept grounds. On days when it snowed, the driveways were plowed right away in the morning. Also, Shellie is fantastic and great to work with - I had forgotten to replace my lock one day, so she was able to temporary secure it until the next day when I came back. Overall would recommend and use again for my next move.”
“I love Anne she is very helpful in the office my storage space does what it’s supposed do no problems and my access codes always work no problems good place for your storage needs”
“Had a great experience here. Everyone was friendly and the sign-up process was seamless. If you need storage in the area, look no further—I’ll definitely be back if I need a unit again”
“Absolutely superb customer service from Sandy! She was quick and efficient on handling my last minute appointment. I wish the location offered more than one cart to assist with hauling bulky and heavy items to and from car. The PIN is texted to the customer as soon as the unit is rented via online. There are two entry gates with multiple entrances. Decent amount of office and parking space for customers. Renting online limits on selecting the unit location from the vacant units. Would love to see in the future the freedom to select unit location.”
“Moving is a stressful experience, generally, but working with Berger made it a lot easier. Their team was patient with me as I made decisions about the items being moved in and out of my house. I felt safe and comfortable with their staff.”
“Theae guys are geeat! I've used their labor to both unload a truck to move in, as well as to load a truck on a move out. Easy to achedule, accurate estimates, and the movers are courteous, strong, knowledgeable and friendly. I highly recommend!”
“Well, I had an Emergency. Someone ran into the door, of my usual storage facility. I rented a truck from U-Haul, already. I had to come-in, at 7am, to get a Free First Month Unit. Thank You, as I had already purchased a unit two days previous. I got a Refund, from the other place, but I am far happier, at this Location.
Very clean, and they have bathrooms! This Storage Facility, really solved a big problem.”
“This place is pretty cool I've helped several people move in and out of here places always clean and they recently just expanded last fall. They're fairly priced and the difference between this public storage in Lindstrom storage is really night and day. Public storage 5 stars I'd give them more but I can't”
“Affordable, clean and well maintained storage facility. Devon was very helpful with my move in. I recommend this facility if you want a warm and clean storage unit to store your belongings.”
“After being frustrated with my storage rate going up over the year that I’ve had it from $70-$152. I simply called to ask how much notice I had to give if I was going to move out of my unit and possibly to another storage facility…
Jeanette (sp??) Went above and beyond when I only called to just ask that one question and hang up. Jeanette not only answered my questions but she was able to help me get a new storage unit for $67; the same size and at the same location. All I had to do was switch from the unit I was currently in to another one.
She could’ve just answered my question and hung up, but she took the time to understand what was going on and what was important to me/my needs. She even let me take a day or two to think about it but put notes in on my account if I decided to go with her suggestions (which I did).
Let me tell you, she was SO helpful and went above and beyond that she actually made me more upset with how poor of customer service I received later in the week from a bank I was dealing with. As I left Wells Fargo I was thinking, “They need Jeanette here because she’s helpful and cares and these women are the complete opposite!!!!”
She even went above and beyond at showing me the new storage unit during a downpour.
I know I am a customer who has only had a couple interactions with her, but I will be a reference for this woman because she knows customer service. Any company would be lucky to have her working for them. Public storage, you better give her a raise. Or let her run a property. Because she’s a good one, and you are lucky to have her.”
“Lack of communication with the property manager,
No actual times that they'll be in.
There has been an "IT issue" since Saturday but we've seen multiple people access their units. I was told they'd call us with a temporary key so we could have access to our property/belongings. If this is supposed to be a safe place for our belongings why the hell is there no communication with us or access to communication with you guys? We can't get ahold of property manager and it's not always an option for us to drive down there.
Biggest complaint here is the lack of information and being told he would call us back. He didn't, I've called multiple times with NO answer. I've left 2 voicemails... 1st I was nice about, 2nd one I mean. The second we have access to our belongings we're out.
As promised:
I think his name is Tom finally came to the office. We talked a bit and he was understanding of me being upset and wanting to rage; we joked a bit and he was able to get me in. It was a temporary code... but I hope the IT gets itself figured out.
Seriously if you're about to leave a review because of the same issues - you aren't alone and it may feel like it's choosing it's victims (don't let that make you go crazy, you're complying and you paid; you're valid).
Seriously though, I think a text line with whoever is in office would be beneficial/office cell phone.
Other than the issues this week it's been smooth. Although my partner did point out that maybe y'all can give those of us struggling with this issue a month free of rent/no rent. ??♀️”
“We needed to find short term storage for the belongings of two of our children attending the university of Minnesota. I found the storage facility to be clean, safe and in a good location. Everything is done on their phone app, including lease signing, building entry, and lease termination . I found the staff to be attentive and helpful with any questions I had.”
“Five stars for Steven!
I’ve been a long-term customer at this Extra Space Storage location, and I can honestly say that Steven is the reason I stay. Managing a storage unit over several years can sometimes be a hassle, but Steven makes it seamless. He is professional, incredibly kind, and always goes the extra mile to ensure my needs are met. It’s rare to find this level of consistent, high-quality customer service these days. If you’re looking for a place that actually cares about its long-term tenants, ask for Steven!”
“I was in need of a storage locker and was by New Brighton and stopped in. The gal that was working that day, I belive her name was Corleen. She was professional, knowledgeable and see friendly. I would use this place again.”
“Jeremy was a fantastic help, kind and welcoming. Unfortunately we have had some bad luck with units from public storage and hopefully someday Sam the listing lady will get better at her listings and accuracy but until then I will remain appreciative of helpful employees like Jeremy who are understanding, respectful and apologetic when things are not as they should be!”
“Highly recommend using!!!I have been using 7th street storage for a locker for the past 8 years or so. I have never had a problem. The security is excellent with coded entry and cameras plus a shift of people. It’s always been temperature controlled. Tons of light. Reasonable price. Huge area.”
“Everything was neat, clean, and as described. Steve has been great to work with over the last 7 years. I felt my items in the storage garage were safe and protected.”
“The entire process, from applying and paying for the storage unit online to moving my items into storage, went smoothly. The storage unit was exactly as described. A+ experience.”
“We absolutely loved working with Go Mini’s! We moved from the Twin Cities to Bemidji and Go Mini’s took the stress out of storing our belongings and delivering them to our new home. Al was absolutely fantastic! We will recommend them every chance we get.”
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“James and Katie were awesome. I had an issue with my rental spot being at a slope, James jumped and made sure I would be in a spot I wouldn’t have to worry about my camper.”