DSW Designer Shoe Warehouse is a go-to destination for shoe lovers seeking the latest designer brands and trendy styles. With over 25,000 pairs of shoes for men and women, the store offers a wide selection from popular labels like Nike, Cole Haan, Sperry Top-Sider, and more. Customers can also find handbags, accessories, and kids' shoes to complete their look. The staff at DSW are known for their excellent customer service. Reviewers have praised the helpfulness and kindness of the employees, who go above and beyond to assist customers, whether it's with returns, finding the right size, or providing a positive shopping experience. The store's free rewards program, DSW Rewards, also offers perks and benefits to its members. While the majority of the reviews are positive, there have been some instances of poor customer service, such as a rude manager. However, the store has also received praise for addressing these issues and providing a better experience on subsequent visits. Overall, DSW Designer Shoe Warehouse is a popular destination for fashion-conscious shoppers looking to find the perfect pair of shoes and accessories, with a team of dedicated and helpful staff to make the shopping experience enjoyable.
I had purchased some shoes online from DSW. There were some issues with the shoes. I think it was not the shoes itself. Maybe just how they were made but it was super easy to walk inside and just return the shoes. The staff made it very easy, especially during the busy holiday season.
December 2025
It was busy as it was black Friday they were out of my size in the shoes I wanted but the manager was helpful in helping me find where to go to get them.
November 2025
I came here looking for a specific kind of shoes and well, I didn't find it. The staff was nice in helping me though
