Firestone Complete Auto Care in Maple Grove, MN has a strong reputation for providing reliable and comprehensive auto care services. Customers appreciate the friendly and helpful staff, with many highlighting the excellent service they received, especially from the manager, who is praised for his honesty, intelligence, and customer-first attitude. One customer shared that the manager went above and beyond by accommodating their schedule and reevaluating repair needs, demonstrating integrity by not pushing unnecessary repairs. This honesty builds trust and encourages continued business. The shop's convenience is also highly valued. Being open on Sundays allows customers to get same-day service, which has been a lifesaver, especially when other places couldn't install a battery or needed more urgent repairs. Customers report prompt and efficient service for various repairs, including oil changes, tire alignment, and battery replacements, often completing repairs quickly once the parts are available. However, some reviews mention concerns about the quality of work. One customer experienced issues after repairs, including a noise that was not present before and a significant difference in repair costs. They felt that some problems should have been detected and addressed during initial service, leading to disappointment and plans to switch providers. Despite these concerns, many customers continue to recommend Firestone Maple Grove for their auto needs, citing trustworthy service, helpful staff, and the ability to handle a variety of repairs efficiently.
Decided to come in for my oil change appointment a bit early and they got me right in and out! The prices are competitive and Damon was very knowledgeable about what my car needs. I did not feel pressured to do anything but I left feeling informed. I would highly recommend this location!
July 2026
Tyler is the best! Tookcare of us in an emergency situation.
July 2026
Great service very honest even if it stresses you out lol
