The Home Depot in Maple Grove, MN, is a store that offers a wide range of home improvement products, including tools, appliances, outdoor furniture, building materials, and gardening supplies. It serves both DIY enthusiasts and professionals, providing expert advice and support to help customers complete their projects. The store has recently improved its shopping experience with a new loading zone for yard materials, where staff members like Ryan and Matt are praised for their friendliness, professionalism, and helpfulness in loading items and assisting customers. Customers appreciate the knowledgeable staff, particularly highlighting employees who go above and beyond, such as Marissa, the Specialty Assistant Store Manager, who demonstrated exceptional dedication in resolving a price adjustment issue through persistent follow-up. In addition to positive experiences, there are some concerns about store cleanliness and organization, as aisles can be blocked with stock and the store may not always be spotless. However, the overall customer experience remains positive, with staff members like Nikki in the lumber department receiving special recognition for their professionalism and willingness to assist, even during challenging situations. Customers value the friendly, helpful attitude of the staff, which enhances their shopping experience at this location.
Good overall, but I prefer Menards as they're less expensive and offer an 11% rebate on all your purchases.
February 2026
Excellent assistance from a Home Depot employee who was just shopping. She worked at a different Home Depot. Still had her apron on under her jacket.
February 2026
Lou with Gardening was extremely helpful and resourceful in helping me find a solution for attaching a pressure washer to my home hose--especially when it didn't fit with 8 different hoses. His customer service was amazing and showcases the great customer service of this location!
