“Not too many lounges in the metro. This one has the best selection, and really is a place to wind down and relax, get some work done, or just converse with other enthusiasts. The staff has so much knowledge and Cole is exceptional. Is really appreciated is attentiveness and helping me try something new. The chairs are comfortable, and it’s really a vibe to escape for an hour. I need a locker!!! ASAP!!”
“I recently visited Total Wine in Maple Grove and had an outstanding in-store experience. Jamey, one of the staff members, went above and beyond to make my visit memorable. He was incredibly generous with his time, guiding me through several bourbon tastings and sharing helpful insights about each one. Despite not intending to make a purchase, his friendly approach and expert recommendations ultimately convinced me to take a bottle home.
What stood out most was Jamey’s genuine hospitality. He took the time to engage in thoughtful conversation and even wished me a happy birthday, which added a personal touch to the visit. It turned what I expected to be a quick trip into an enjoyable and memorable shopping experience.
I left the store feeling appreciated as a customer and excited about my purchase. I would highly recommend this location to anyone looking for knowledgeable staff and a welcoming atmosphere.”