“I recently visited Total Wine in Maple Grove and had an outstanding in-store experience. Jamey, one of the staff members, went above and beyond to make my visit memorable. He was incredibly generous with his time, guiding me through several bourbon tastings and sharing helpful insights about each one. Despite not intending to make a purchase, his friendly approach and expert recommendations ultimately convinced me to take a bottle home.
What stood out most was Jamey’s genuine hospitality. He took the time to engage in thoughtful conversation and even wished me a happy birthday, which added a personal touch to the visit. It turned what I expected to be a quick trip into an enjoyable and memorable shopping experience.
I left the store feeling appreciated as a customer and excited about my purchase. I would highly recommend this location to anyone looking for knowledgeable staff and a welcoming atmosphere.”
“Typically come here for Loons and Zyn. Generally 3 people that work here. The two brother owners and the lady. All are pleasant. The Loons they make sure work before you leave. Apparently some kids would try to return these and would vape the entire thing and say it didn’t work lol. The Zyn is refrigerated which is a plus. I prefer coming here due to the vast amount of vapes and Zyn they have.“Have a pleasant day also.””
“I was lucky enough to have met Cole when I walked in. I’m a total beginner and he helped guide me through picking out three nice cigars. I genuinely didn’t know what to expect when I walked in, but Cole helped me for roughly an hour and gave me more information than I could’ve ever hoped. Total top-notch service from him and the atmosphere in there is amazing.”