Verizon offers a range of mobile and internet services, with a store located in Maple Grove. Customers can visit the store for the latest mobile technology, 5G home internet, or business solutions and can also schedule appointments or place orders online. While many customers appreciate the helpfulness of the store representatives, particularly mentioning the staff's efficiency and service, there are some concerns about customer service accessibility and the user-friendliness of the website. Some customers have expressed frustration with slow customer service and issues with billing, feeling that the company is rigid in addressing their concerns. Despite these challenges, positive experiences have been highlighted, with staff members like Cody and Charlie receiving praise for their assistance and ability to multitask in busy situations. Overall, while Verizon provides solid service, customers may encounter issues that could impact their satisfaction.
Fantastic staff always helpful and professional when I come in with needs. Nate is fantastic!
August 2026
Will was super friendly and helpful with our upgrade! Definitely recommend this location.
August 2026
Rossi was great in helping my mom upgrade her dinosaur to the new iPhone 17e. His patience was much appreciated, thank you Verizon (Maple Grove) & Rossi for a great phone buying experience.
