The Xfinity Store by Comcast Branded Partner in Maple Grove, MN, offers a range of services including subscriptions to mobile, digital cable TV, high-speed internet, home phone, and home security. Customers have shared positive experiences about the helpful and professional staff. Many have noted that the representatives are understanding and supportive, especially when dealing with issues like identity theft or account takeovers. Although the in-store experience is generally smooth, some customers feel that the cancellation process could be improved, as it currently requires either a visit to the store or waiting for a callback. However, those who did visit found the staff to be efficient and accommodating, handling cancellations with minimal fuss. Several reviews highlight specific staff members who provided exceptional service, such as helping with upgrading mobile devices and setting up new phones. The store environment is described as modern and welcoming, contributing to a pleasant shopping experience. Overall, customers appreciate the professionalism and kindness of the team at this Xfinity Store, making it a recommended location for anyone needing telecommunication services or support.
Everyone was really helpful I glad I choose Xfinity.
August 2025
Best customer service here in Maple Grove, MN. Love coming here.
August 2025
My children and I have had. To pay our actually built-in cash at the xfinity.Store identity theft in account.Takeover issues that we have been going through over the last couple of years. And every representative at xfinity is always so helpful and understanding regarding our unfortunate current situation.
