Welna Hardware Inc. is a friendly, community-oriented hardware store that provides quick and helpful service. Customers appreciate the store for having exactly what they need, from rubber gloves and window panes to lugs and tarps. The staff are described as very helpful, friendly, and willing to go above and beyond. One employee, in particular, was praised for great customer service, even helping a customer find a website when a product was discontinued. The store owner is recognized for supporting the local community and creating a welcoming environment where customers feel respected and comfortable, especially women who have experienced less friendly treatment elsewhere. The store is also appreciated for its quick service, helpful tips on projects like installing a window, and readiness to assist in emergencies, such as providing a lug wrench during a vehicle issue. Customers value Welna Hardware Inc. not just as a place to buy supplies, but as a part of their neighborhood that helps them keep going through life's challenges. Overall, it’s a store that combines convenience, helpfulness, and a sense of community, making it a favorite spot for locals.
Phoned ahead of time to ask if they had rubber gloves. They said they did. Went in, was greeted, asked where the rubber gloves were, was directed to both places instore with them, got the forearm length rubber gloves I was looking for and a scrub brush for like 15$ total. :)
September 2025
John your employee was awesome. Unfortunetly you all did not have the product and could not order it do to it being discontinued. Yet John still went out of his way to help me find a website that had what i needed. Great customer service. I will be back.
August 2025
Quick service and had exactly what I needed. Love that it’s owned by folks in the community. And as a lady going in a hardware store it was great to not be bombarded with advice from men who think I’m clueless. I’ve had that experience more than once in hardware stores so I was relieved to not experience that. Will... read full comment
