“Had a problem with my grass trimmer that I couldn’t get anyone to help with. I brought it in to Diamond Lk Hardware just to see if they could offer advice on where I could possibly get some help. First a young staffer looked at it and then he and (I assume) a manager behind the counter looked at it and between them they found the issue, fixed it and gave me advice on how to deal with it in the future. It didn’t take very long but I wanted to pay for their time & effort. They declined. I will be coming back for a lot more goods and services. Old time service!!!”
“Every time I go to Nokomis Hardware, I'm greeted warmly and helped with anything I ask about, even to the point where they'll call around to other stores for me if they didn't have something. That's why I strongly prefer to go to them first - they're good people and the service is unparalleled.”
“Coremark metals is a great company to buy any type of steel. They stock almost everything GAVIN did a great Job handling the material. Very professional. Highly recommended!!!!!”
“People forget about these little hardware stores, fantastic, and the people‘s neighborhoods they need to support them. They had everything I need plus more they also had rental and also do screen and glass repair.”
“Just had the best experience with Dez, in your services department. He recut some glass for me after pops took the wrong measurement earlier in the day. Dez really went above and beyond for me, and did a terrific job framing my art work.”
“BEST Hardware store in Minneapolis!!! They do a great job fixing windows and screens and always have everything I need. The staff are super friendly and knowledgeable”
“My experience with the Knobbery was wonderful. I posted a question through their info email address at night and the next morning Craig reached out to me for more details and later that day I was able to come in and pick up the parts (which were in stock!) I needed to repair my worn out Emtek latches. Highly recommend this place!”
“Everything about this is amazing - aside from finding the entrance! Finding the hidden alley and entrance was a little confusing, as Maps tried to send us into the garage of the tire shop next door. Access to all of these tools for the community for a nominal fee is amazing. I love living in this city where we all take care of our neighbors!”
“Insane a hardware store would be closed on Sunday when people are able to do home improvement projects etc. Rotate staff or something wow Have to go elsewhere for supplies I guess”
“Guse is the best, they have EVERYTHING I need to avoid using amazon or other big box stores. Mailing supplies, kitchen gadgets, cleaning supplies, winter essentials, they have it all. And, I can feel great about spending my money there.”
“Excellent hardware store with a great selection and friendly, knowledgeable staff. They had everything I needed, and the service was fast and helpful. Highly recommend!”
“A truly amazing decking supply retailer. Dale took the time to fully understand my front porch stair railing project and helped me understand exactly what I needed to get the job done the right way. Specifically, I thought I needed to buy an entirely different railing system when in fact all I needed were the swivel brackets to accommodate the uncommon low pitch (degree) angle of my front steps. Pro Deck Supply lost a few bucks as a result of Dale's honesty -- he could have simply allowed my order for unnecessary stuff go through. Instead he made me aware of a better and less costly solution, but he guaranteed our return business when we replace our back stoop with an elaborate deck. The Golden Rule. Today's ray of hope. Reaffirmation of faith in humanity. Okay, I'll stop... You can trust this company.”
“I had to do some resin casting for a project I am working on, and wasn't sure exactly what would be the best product, so I tried out sterling. I was so impressed with the knowledge, customer service and price. My project is coming out great and it is in a very large part from the help I received! I will be returning from now on rather than ordering my supplies online like I have been doing.”
“This is the best hardware store I've had the pleasure of shopping at. The employees always know exactly where to find what I need, they are always attentive, and theres always someone on staff who can answer questions when I am not certain what I need. Every once and awhile when I'm in a pinch I'll just show up with a description of the problem and ask if they have anything that could help and I've only struck out once with a pretty niche challenge. I've lived nearby for a few years and consider this hardware store a notable perk of the neighborhood. Excellent work, keep it up!”
“We went with Montaggio because of their customer service, helpfulness and friendliness compared with other showrooms. Thanks Michelle! Wifey and I had a bunch of hairline cracks in our 15 year old American Standard toilets and decided to upgrade to something that would last longer, so we went looking for Toto toilets, figuring that if a place Carrie’s Toto, they probably carry other quality products and want what’s best for their customers (I initially found Toto by looking at Reddit for best, longest lasting toilets) We ended up going with the Toto Drake, which was recommended by both Reddit and Michelle as being top of the line, long lasting and best at getting the yuck down the pipes. Montaggio is the real deal, Michelle was friendly and helpful, was funny and graceful about a topic that can be awkward (flushing, potty humor etc), and was a patient and kind communicator. Zero pressure, no BS, just excellent hospitality and service”
“Great local lumberyard! They carry so many different types and trims to match many of the old Millwork in Minneapolis homes. Expertise and help from Preston was top notch.”
“Staff at our local store is very friendly, helpful and knowledgeable. This is the place to go when you're trying to find a specific tool or piece of hardware. In addition, they love to have dogs visit, and carry a good assortment of dog foods and treats.”
“I came here today to get supplies for a welding class and they were so helpful - everyone was polite and friendly and really made me feel comfortable even though I am totally new to welding. They helped me get everything on my list, didn’t try to add anything I didn’t need, and encouraged me to reach out with questions. Great experience, highly recommended.”
“Love Stacy Heyer! She is so helpful and so sweet. It’s such a great place to choose unique hardware for projects for my clients! They always have cute little dogs running around. Staff is super sweet and helpful too. Great selections and very knowledgeable! Always has coffee, water and snacks out too.”
“Great neighborhood store. Very good selection of quality brands and products. Helpful, friendly, knowledgeable staff always ready to assist. Well organized store- easy to find what you’re looking for, and things you weren’t looking for! Fun place to browse. I’ve purchased light bulbs, batteries, garbage and leaf bags, plants, grass seed, shovels, garden hose, lawn mower, snow blower, dehumidifier, paint, soap….just to name a few.”
“These people have products galore. I couldn't believe it the first time I came to this business how many parts they sell. Great customer service and I haven't had a problem with the part I got from them. They even have free shipping.”
“I am a member there, anyone I talk with, they walk me through, add anything else I need if they see me, they say hi. They are a busy store. Good people, Thank you for being great with my questions. And your support of knowledge.”
“Usually this place is a little busy, but when I went there with a tricky question about a part that didnt fit, drew pulled out his product catalog and figured out exactly the alternative that I needed. Really helpful!”
“One of the last places that usually has older plumbing replacement parts on hand for the most part. Not so fond kf this location and no restrooms and no popcorn for my afternoon snack like the old days.”
“There are two black guys who work the self checkout in the morning time on the weekdays who are super upbeat and friendly every single time I come into this location. Awesome customer service, always quick to be helpful without being overbearing. I should have gotten their names before posting this review, but just wanted to shout them out for their awesome work. I visit Home Depot locations all over the twin cities regularly, and these two fellows consistently provide the best checkout experience by far. Hats off, and promotions deserved!”
“Hands down, this Home Depot shines for customer service. Scott was pushing AND pulling large carts and still stopped to brain storm with us on a project. Give him a raise.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.