AutoZone Auto Parts on W Broadway in Minneapolis, MN is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have had positive experiences at this location, with staff members going above and beyond to assist them. One customer was treated with the utmost courtesy and respect, while another, Dionte, helped direct the customer towards the right product and changed their headlight. However, not all experiences were positive, as one customer had an issue with spark plugs that were not properly gapped. Despite this, the staff at this AutoZone location are generally described as helpful, friendly, and fair, with one employee, Ce ce, being singled out for her excellent customer service.
I came for a broken tail light today. A man named Lo greeted me at the door and when I explained my issue he came out to help me. Not only did he help me with the taillight but he showed me several other things that I needed. This was the best service I could have ever asked for. Lo is amazing.
June 2025
Darnell was so helpful! He went above & beyond to assist me and my kid with our vehicle issues while the other guys talked and just told me what aisle to look in.
November 2024
The team here is so kind and helpful! I had to replace my car battery and they walked me through each step so I could learn how to do it myself.
