Cub Pharmacy is known for its exceptional staff who provide excellent customer service. The pharmacy employees are attentive, remembering their regular customers and ensuring they understand their medication instructions. However, the closure of the North entrance near the pharmacy has made it more inconvenient for customers to access. Despite this, the pharmacy has received praise for its efficiency, friendly staff, and willingness to accommodate walk-in appointments, even for COVID-19 booster shots. Customers have described the staff as kind, compassionate, and flexible, going above and beyond to assist them, even in challenging situations. Overall, Cub Pharmacy is highly regarded for its reliable service and caring approach to patient care.