Dollar General is a neighborhood general store offering everyday low prices on a wide variety of items from trusted brands. Many customers like shopping there, stating you get what you pay for with no letdowns or surprises with the products. The dollar deals are considered worthy, and the overall vibe is often described as good. The staff are frequently seen as relatable and genuine, with enjoyable background music. The location is also noted as convenient, being near other stores. However, experiences with customer service are mixed and frequently criticized. A common complaint is a lack of kindness or feeling from employees, with customers noting they are lucky to be greeted. Some reviews describe the service as having no etiquette, and one mentions a manager repeatedly leaving the checkout area. The store's organization is also sometimes faulted, with comments that it is always a mess and nothing is on the correct shelves. The absence of shopping carts is cited as tacky and ghetto.
