Firestone Complete Auto Care at 1100 Hawthorne Ave in Minneapolis is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The staff are friendly, professional, and accommodating, willing to speak with customers about their vehicles. The location is great, with a wide open, clean showroom offering a view of the city. Customers report great experiences for services like tire patch-ups, replacements, brake inspections, oil changes, and engine repairs. The team is helpful in explaining work done and does not try to upsell on unneeded services. They provide updates via email and explain everything on the invoice clearly. Services include swapping seasonal tires, installing customer-purchased tires, and offering options like lifetime alignment adjustments. The process is described as pleasant, easy, and timely, with supportive assistance that helps coordinate services and promotions. Customers feel taken care of and informed, appreciating the reliable and affordable auto care tailored to their needs.
Took my fleet vehicle there this morning. Nice service. Got me in and out with in 45 minutes to an hour. No big sweat. I had time to kill need truck tires for my 2009 GMC Sierra and I may get them from Firestone
February 2025
I had a great experience here! I originally went in for a patch-up on a tire for a slow leak and then had to come back again and they replaced my tire due to not being able to fix the patch up. They were very nice to work with and accommodating with getting me in and out!
December 2024
Staff was helpful, friendly, responsive and communicative - especially Jason.