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“Bright Health does several things well. 1) You can get support on the phone within a reasonable time and actually SPEAK to customer service. 2) If you are having an issue with a provider overcharging after a claim has been denied Bright Health customer support will stay on the line with you and contact the provider billing directly so everyone can talk on the same call so there is no back and forth regarding the status of the claim. I really appreciate this level of support. 3) They truly audit claims and actively look for overbilling which saved me out of pocket money. 4) Their website actually works. Don't underestimate the value of this. It saves time when you are looking for information. I highly recommend this insurance and their customer support is top notch.”
“I was helped by Loice Oduol who was both professional and efficient and made everything very easy. I got your information from a friend, James Paist, after trying on my own without success and I will definitely recommend HealthAccessMN to anyone needing assistance in the future. My mind was put at ease with Loice's help.”
“Mike Anderson , has directed me to a correct health insurance plan that has literally saved me thousands of dollars. He’s kind and patient. I referred him to my own daughter.”
“Deborah Cuper, Physical Therapist, Stillwater HP. You should be so lucky to need PT and see this person. The best communication and caring received from any medical professional! Kindness and clarity, patience and humor. Give her a raise!”
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“I’m satisfied with the level of service I received. Emily was attentive and explained my health insurance plan in a way that was easy to understand. The regular follow up showed genuine care, making the entire process smooth, professional, and reassuring from start to finish”