Nelson's Auto Repair is a trusted and friendly local shop in the Minneapolis area. Customers find the staff great, super nice, and professional, offering excellent customer service. They are honest about what needs fixing and the costs, providing clear explanations and regular updates during repairs. The shop is convenient for scheduling and drop-offs, and they work quickly to get vehicles safely back on the road, often completing repairs super fast. They are helpful with staying on top of maintenance and preventing future problems, and they thoroughly inspect vehicles before recommending any service. Importantly, they advise when nothing needs to be done and do not try to upsell customers. The management ensures quality work by hiring employees they trust with their own cars. Customers appreciate being treated with respect and as an equal, feeling well-informed without being condescended to. Many highlight the fair pricing and the shop's willingness to help in urgent situations. The business is highly recommended by those who have used its services.
We have been taking our car here for a bit now, and it’s a really awesome and friendly repair shop. It’s always convenient to schedule a drop off, and they’re always super helpful with staying on top of maintenance. Especially preventing future problems. Definitely recommend!!
October 2025
Great staff and service. They actually inspect before they recommend service, and advise when nothing needs to be done. Appreciate having them close by.
September 2025
Always had solid, reliable service from the team here.
