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“Really quick, easy and smooth service at this location! I was blown away by how helpful William was. Hooked me up with a brand new iPhone 17 at a very low cost after trade in. Could not recommend this store higher! A+!”
“Lluvia was an amazing staff she was very accommodating and helped me stay within my budget and I got everything I needed and she really rocks so I think she deserves a raise thank you for helping me”
“My wife and I were on an old ATT plan that we could continue to be grandfathered on, but neither of our phones were working well (my wife's was basically bricked at this point). Spencer got us switched over to a better plan and had to jump through some hoops to make the switch. We both got new phones and Spencer helped us get the transfer process started, but empowered us to finish it on our own. Spencer was clearly very knowledgeable and was very easy to work with. I would 100% come back to this specific store just to have him help us out in the future.”
“Hailey was outstanding! Had some unique challenges as I was upgrading to new iPhone. Hailey patiently and expertly guided me through the best options and then followed up throughout the process to ensure data transfer, security, and other settings flowed through as I hoped. Thanks so much!”
“Daniel was hugely helpful with my somewhat niche phone plan issue, and he capably walked me through the process to make the change I wanted to make. He went above and beyond in his customer service!”
“worst service. i took four new phones in november.they are cheaters they did everything wrong on promotion trade-in credit.my monthly bill should be 300 and they did so many things wrong and my monthly bill coming at 500 plus dollars. never go to third party verizon store. thewy made my experince with verizon nightmare...
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9th may update and review
Today i went to the store and Hunter helped me patiently and provided all info to Verizon and waiting for them to give the correct promo credit. No matter what store did every thing to help me to correct the promo credit amount . I highly appreciate hunter efforts in helping me resolve my billing/promo credit issue”
“Jake was wonderful. He helped me with a nearly impossible process. Then, the next day, I came back in and he got my stuff back on my phone. Didn't think anyone would be able to help me and Jake did.”
“?THIS V STORE IN MAPLE GROVE & ESPECIALLY CHRIS & ETHAN ARE AMAZING!!!! ?CHRIS & ETHAN? ARE PROBLEM SOLVERS & MONEY SAVERS?! THEY EACH TRULY HELPED ME WITH MY NEW SAMSUNG 24 ULTRA & GENUINELY CARED TO TAKE THIS TIME TO HELP ME?!!! THEY WERE SO KIND & FRIENDLY... KNOWLEDGEABLE... INCREDIBLE EXPERTS!!!! I'M SO IMPRESSED!!! THANK U SINCERELY??!!!”
“I recently visited this ATT location to ask a few questions about my plan and inquire about the logistics of adding a line. Matt S and Ryan W were very helpful, and took the time to explain how I can manage my account so that I was getting the best plan for my situation. They were helpful, professional and I really felt as if they cared about making sure I was satisfied. I highly recommend this location in Chanhassen, MN!”
“I have been going in circles with att for a week plus due to fraud on my account. I went in store to get a receipt, and Jessie is the first person who has some taken some accountability and given me an actual solution to my problem. Jessie was EXTREMELY helpful”
“Lorenzo was an amazing associate and help us pretty quickly even though he had other customers to help, and continued checking on us. The general manager was very helpful as well.”
“Huge shoutout to Hamsa at the AT&T Southdale Center. Came in with a couple questions about possibly switching carriers. He made the whole thing super smooth, explained everything clearly, and was incredibly patient and kind. Easily one of the best service experiences I’ve had. I’ll definitely be back because of him.”
“Had a great experience buying a new phone. My rep was new but he did a great job setting things up and recommended a great case and charger for me. Let ne know about the verizon perks which are great.”
“I was without a phone for a week and came to this location, not only did Abby get me a new phone in my budget, but also sold me a screen protector and phone case so I’ll save my phone from cracking again. Plus she explained AppleCare and why I needed it. Super helpful and patient with me. I’ll be back”
“In the year 2025, a few weeks shy of my 32nd birthday, it finally came to be that I was forced to accept the changing times....
For years I have stubbornly grumbled, angrily fought, righteously refused to get a smartphone. I've delighted in the inconvenience as much as I have suffered from it; flip phones are both majestic and burdensome in this smartphone-centric world.
Twas a trip to the hospital last week that convinced me it was time - the GPS in my car delivered us to a random parking lot miles out of the way, nearly doubling the time of our trip as I rushed a broken-armed coworker to the ER.
Full of fear and sadness, I entered this Verizon location exactly nineteen minutes before they closed. There, seated at the counter, was Isaac. He made quick work of the switch, putting me at ease and answering all of my questions quite thoroughly. He found me the best deal available, swapped over my contacts, and sent me on my way. Such a massive alteration to my life done so effortlessly, it was kind of strange that it didn't require more work.
Thank you, Isaac.”
“excellent service, fun guys,(FUNGI'S LIKE A COUPLE OF MUSHROOMS) WILL REPEAT SERVICE & PASS THE WORD TO CREATE MORE BUSINESS TO WEAR THESE GUYS OUT EVERYDAY.... PEACE!!!!”
“We needed to purchase two new phones. Michael was the best ever!! He took his time to explain everything to both of us about our new phones! He was courteous, patient and so professional!! I was very leary to go to this Cricket location because the last time I had stopped in to have a question answered the last man working there was so rude to me I didn't want to go back into this store!! However Michael was just so wonderful I will recommend to everyone to go to this store location for any Cricket question because of his professionalism and knowledge!! He's definitely a keeper!!”
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“Got WiFi set up with Aaron and he was super fast , helpful and knowledgeable about any questions I had. This location will continue to be the only location I go to.”