“The excellent personal customer service at RiverWood Bank is something rare to find. The mortgage loan procedure with Mari Lou was unparalleled. in ease and support, It felt like dealing with a loving family. I would highly recommend any business dealings with RiverWood Bank.”
“LOVE banking here! Amber is so helpful and everybody that works here is super kind and caring. I have been banking here since I was 15 and I wouldn’t bank anywhere else!”
“Great customer service. Always greeted with a smile. It's really nice to be in a place where I was not judged for my appearance. They took their time to know me and help me with my account. Very happy here.”
Open 24 hours
307 Pine St, Monticello“The bankers here are all so nice and helpful. Depending on what you need to do, if if you need to speak with a banker you might want to call ahead for an appointment, however even when we in out of the blue they made rime for us (though there was a wait time).”
“This 5 start rating is for Crystal who works in the customer service area! You are amazing and so good at your job!! You have the exact personality everyone who works dealing with customers should have! Thank you for all your help when my mom passed away and I was trying to get her account closed. You were so compassionate and helpful! It really meant a lot! Thank you again!”
“I don't get why all the low reviews, I've always had a good experience at this bank. They're polite, and I rarely spend more than 20 minutes in there.”
“We opened a new account at the bank. Canny was professional, prepared, and was able to answer our many questions. She kept the process brief yet was warm and friendly. Definitely a personalized experience!”