“Best customer service experience ever! TILLY was amazing. She offered tools in the store and allowed me to take apart and dry off a remote that had fallen in the lake for my rolling motor. From finding me the right bit to take it apart to offering the blow dryer at the paint station, she saved my weekend up at the lake!”
“This store offers a wide variety of sporting goods. Prices are reasonably fair when compared to Walmart prices. Store can get pretty busy but there are usually enough employees working that you don't have to wait to long to get assistance.”
“Awesome mom and pop hardware store. Dont ever hesitate to ask the older gentlemen that work here if you cant initially find something you need as they will usually lead you right into the correct nook or cranny where youre query is. Always a treat to go here when helping my inlaws in pequot with projects!”
“Jo H. came on time and did a great job! He went above and beyond and was a nice gentleman. He apologized for us having to wait for 5 MONTHS for service although it is not his fault. I have been with Sears for more than 45 years and have never had such bad service. All of my appliances have come from Sears through out my life. We have had to put out $450.00 at the laundromat, plus 5 months of warranty payments for no service. That is almost $800.00 plus the aggravation of hauling heavy laundry back and forth at almost 80 years old.”
“Great service from the staff. Very personable and helpful. I was asked 4 times if I needed help. I just enjoy walking through hardware stores and looking around.”