The Crowne Plaza Minneapolis West, an IHG Hotel, offers a unique and charming atmosphere for guests. Despite being on the older side, the hotel boasts a beautiful garden-like setting and large, comfortable rooms with amenities such as hand soap, lotion, shampoo, conditioner, and body wash. The front desk staff is generally polite and accommodating, though some guests have reported encountering rude or disrespectful employees, particularly in the breakfast area. The conference rooms, restrooms, and food areas are well-maintained and clean. Guests appreciate the hotel's convenient location, with easy access to nearby attractions like the Minneapolis-St. Paul area, Mall of America, and Minnesota State Fair. The on-site restaurant and bar receive positive reviews for their tasty food and good service. While the hotel may show its age in some areas, the overall experience is described as pleasant, with a fair price point and a "cool, unique look." Many guests express a willingness to stay at the Crowne Plaza Minneapolis West again, despite a few minor issues.
