The Crowne Plaza Minneapolis West, an IHG Hotel, offers a unique and charming atmosphere for guests. Despite being on the older side, the hotel boasts a beautiful garden-like setting and large, comfortable rooms with amenities such as hand soap, lotion, shampoo, conditioner, and body wash.
The front desk staff is generally polite and accommodating, though some guests have reported encountering rude or disrespectful employees, particularly in the breakfast area. The conference rooms, restrooms, and food areas are well-maintained and clean.
Guests appreciate the hotel's convenient location, with easy access to nearby attractions like the Minneapolis-St. Paul area, Mall of America, and Minnesota State Fair. The on-site restaurant and bar receive positive reviews for their tasty food and good service.
While the hotel may show its age in some areas, the overall experience is described as pleasant, with a fair price point and a "cool, unique look." Many guests express a willingness to stay at the Crowne Plaza Minneapolis West again, despite a few minor issues.
Great place, outstanding hospitality, perfect location. Front desk is my go to for late night pizza after everything else is closed. Stayed her about 30 total night over past year. Standard queen, standard king as well as the presidential suit for two nights. Can always count on a hreat night sleep. Thank you, ill be back.
September 2026
The second room I was given was fine. The first was not yet attended to since the previous guest. They did give me a free drink as compensation. The bar was pretty good. Jade made a killer old fashion. Edit: The water pressure in the shower is amazing. Able to be very hot too!
September 2026
This place is awesome. Really cool interior design that sets it apart from the generic hotel chains. Tons of brick interior, just a beautiful building to walk around. They even have 3 racquetball courts. Staff was super friendly and chill. Would highly recommend
