“I run a wedding rental business and build large backdrops. Because I’m not building common things I often have strange requests that are not in a home builders book.
In general I loathe asking for help at home improvement stores as a woman. But I had an urgent need today for one weird hinge, and Tom in hardware not only helped me solve the issue, but was creative in problem solving what I needed it for. I learned a lot from him and he was kind and patient. It made my day and helped me with future projects. Thank you so much Tom!”
“Troy, Shawn, and co. are always so eager to go above and beyond. They might not have the selection of a Menards or the prices of Amazon, but they treat you like family and that’s worth more than anything to me. Literally any problem I have they treat me like I am what matters the most. As I sit here putting together my new wheelbarrow I’m especially thankful for how well Ace Hardware takes care of their customers.”