AT&T Store in Richfield offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract and no credit check. The store features unlimited data plans that come with the nationwide AT&T 5G service at no extra cost, making it easy to stay connected across the country. The store has received positive feedback for its helpful staff and efficient service. One customer praised Jeanne, the former manager, for her excellent, custom assistance during complicated plan changes. However, recent updates mention a new manager and some issues with staff selling promotions without providing all the details, leading to confusion and extra time needed to resolve problems. Despite this, individual staff members have been highly praised. Tonya W. was highlighted for her phenomenal help, quick problem-solving, and going above expectations, especially when assisting with a stuck voiceover on an iPhone. Another customer appreciated a team member who quickly helped set up a new phone and changed caller ID names, describing the staff as amazing. George was also recognized for working diligently with a family through hurdles, and Torrey was noted for his patience and thoroughness in transferring data and explaining questions. Overall, the Richfield AT&T Store is known for friendly, knowledgeable staff who strive to provide helpful service, though recent management changes have brought some challenges. Customers value the quick, efficient assistance from staff members like Tonya, George, and Torrey, making it a reliable place for device and plan needs.
Very helpful and knowledgeable. Amber and Tony are both great
March 2024
The people where friendly and knowledgeable. The answered all my questions and resolved any issues I had.
November 2023
I had a fantastic experience with at this store the other day. The gentleman who helped us get the new phone also changed all of our names on our phones lines so when we call our own names will appear on the caller id instead of the primary person’s name. Thank you so much for your help! You were amazing!