The Original Mattress Factory offers a pleasant and efficient mattress-buying experience. Customers praise the knowledgeable and helpful staff, particularly Chad and Scott, who guide them through the process without high-pressure sales tactics. The locally-made mattresses, with their quality and lasting value, satisfy even the most discerning buyers. The store's commitment to sustainability, through recycling and donations, further enhances its appeal. Overall, The Original Mattress Factory provides a seamless and satisfactory mattress-purchasing journey for its customers.
Recently stopped by to purchase the cheapest full size mattress. The employee working there, Ember, was very kind, knowledgeable and thorough. We discussed my requirements and preferences and I purchased a more expensive mattress on the spot with no regrets. She was very easy to work with and I would highly recommend. Thank... read full comment
March 2025
Emilia made this a terrific and easy experience. We came in knowing roughly what we wanted and she listened and made very helpful suggestions. We got exactly what we wanted and were in and out in under an hour. No gimmicks. No high-pressure sales. Just exceptional customer service.
November 2023
I stopped in today to order a custom sized mattress and Chad was so kind and helpful! He didn’t pressure me into getting anything I didn’t want/need and he gave me all of the information and help I did need! I expected the process to be long and painful but I was in and out in 20 minutes. Thanks Chad!
