Affinity Plus Federal Credit Union is consistently reliable and provides a pleasant banking experience. The recently remodeled branches are modern, organized, efficient, spotless, and well-maintained, contributing to a professional atmosphere. What truly stands out is the staff, who are friendly, welcoming, helpful, professional, and amazing. Customer service is a clear priority, making every visit smooth, stress-free, and quick, with not too long a wait for a personal banker. The credit union cares about members' financial journeys and offers genuine help. They provide exceptional service, answering all questions and understanding individual needs. Services include multiple checking account options, savings accounts, loans, and refinancing at lower rates. Processes like opening an account are made super simple and convenient, with cards mailed to your home. Members report being very satisfied and highly recommend it as the best bank ever, especially for those seeking an alternative to larger corporations where customer service is lacking.
Alicia sorry for butchering your name but she is great, very proactive, highly informative and a genuine person she helped me get a loan for a car for my wife. She gave me great financial advise and recommendations without being pushy I’m glad people like her are in the world and are apart of Affinity. 5-star highly... read full comment
November 2025
Thank you so much to affinity plus for ita kindness and generosity! Big thanks to Olivia Cowley for helping through the process! And a special thank you to the members at the Rochester location for their kindness! 10/10 recommend Affinity Plus as your trusted bank!!
September 2024
Affinity plus cares about your financial journey and will be there to genuinely help. I can't recommend this place enough. Bille there branch manager is nothing short of amazing!
