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8:30AM - 5:30PM
1245 Eastgate Dr SE, Rochester
Banks
“I have been doing business with first credit for several years and have purchased several vehicles from them. Scott and everybody is second to none when it comes to purchasing a vehicle. I wouldn't go anywhere else. I trust them and they treat you right and do everything to make sure you are treated well.”
8:30AM - 5PM
3586 55th St NW, Rochester
Banks
“Beth is amazing to work with. She cares about her customers and is very knowledgeable with the products they provide. I highly recommend her to any buyer looking for a loan officer. Thank you Beth!”
8:30AM - 4:30PM
2048 Superior Dr NW STE 400, Rochester
Banks
“I was only on a brief errand thru this bank but was pleased to see that the CO2 level indicated very good ventilation. The young man who assisted me said that he believed he had heard they recently upgraded the building.”
“Words can not express HOW AMAZING THESE PEOPLE ARE! They know you by name and when you’ve been away. They truly care for you. Good people. Jose and his team are blessings in my life ??”
8:30AM - 4:30PM
1016 Civic Center Dr NW, Rochester
Banks
“Very beautiful building, parking was easy, and I was helped immediately. The teller and all the other employees were friendly with greeting me even though im not anyone important. Was done in a few minutes and out the door. I was thinking of closing my account due to not using it that much but my experience at this location changed my mind.”
“I’ve been a customer of Merchants Bank for years and have appreciated the great customer service through the years. Recently, Jayro has exceeded his customer service in helping me with an issue. He was so authentic in his effort to help. First name basis and service with a smile. Which was greatly appreciated!”
“Think Bank and Cory were fantastic throughout our entire mortgage process. Their rates and options were also by far the best in town.
We had more questions than we could count, and Cory was always patient, responsive, and clear in walking us through each step. He took the time to explain options, outline next steps, and make sure we felt comfortable and informed with every decision.
The process felt organized, transparent, and far less stressful because of their support. We truly appreciated the level of care, communication, and professionalism from Cory and the Think Bank team, and we would highly recommend them to anyone looking for a mortgage.”
“I have been a member at First Alliance since I was 16-ish. The customer service in almost 30 years has never waned. I have provided feedback, and I feel like they are constantly improving for and keeping the every-day, average human being in mind with their decisions/services. I recently went in to get my teenage son set up for his own account and debit card in-person with no appointment needed. Our representative was so great with the process and walking my son through the set up with the kiosk and online app. It was a memorable experience: like a right of passage into financial independence and accountability with very little risk.”
“Went to Think Bank on Maine Shoppes to open an account. One guy was in lunch other was out for the day so the lady got me started and called the other building saying I’ll be over there, I didn’t mind it was only 5 miles up the road. (Also thank you to the lady in Maine for holding the doors open for me to get my kiddos out the door)Went to the one on Greenville greeted with smiling faces and offered a drink. When I was sent back with the man to open a checkings account they gave my kiddos crayons and paper to occupy them (greatly appreciated) and it was a easy process to open an account. They will also help you set up your mobile app account and will show you how to do the things you need to do. Received a free gift, a debit card same day, also if you give your old debit card they will give you $10. So far so good!”
“Recently opened an account at this location and all the staff was very friendly and helpful here. They explained everything fully to me and ensured all my questions were answered before leaving. I look forward to using Think as my bank going forward.”
“Always fast , friendly service. Their credit card rates are low. We get 1% back on cc purchases every month and never pay interest cause we always pay it to $0 each month.”
9AM - 5PM
1110 6th St NW, Rochester
Banks
“Deon has been our mortgage lender for multiple home transactions. He is the best out there hands-down. He makes the process smooth and seamless. He always has his clients best interest in mind. We are very thankful for his services.”
“They were amazing. Got me in at 4:59 and out by 5:05. Resolved my issue, friendly, new cards on the spot, answered all my questions & than some. Mrs Kayla Beadles went above & beyond. Appreciated it. Will be my new go to spot. On another note -
Really happy first alliance extended to lake city mn also because it's hard to get to Rochester”
“Worked with Molly Barwald and Alli Rud on a mortgage refinance. I can’t say enough good things about them. Great communication, fast service and extremely helpful. Not overly common these days in any industry. I extend a great thanks to both of them. Highly recommend.”
“Great bank for personal or business banking. Competitive rates and helpful employees. It’s nice to go to a bank that maintains the same employees for years so you can get to know them. Thanks Sterling!”
“They need to fix the ATMs. Do not go here in snow or it’s going to withdrawal $200 that you didn’t even press on the screen— just did it all on its own without my consent. 24 hr ATMs should work rain or shine. Great credit union otherwise but really want to push for them to fix this issue.”
“I stopped by this Affinity branch to talk about an auto loan for a new vehicle to replace the “lemon” I had. I was not in a position to get one because of what was on my credit. My sister and I worked with the Branch Manager to get approved for a car loan. She advised us what my options were, what I needed to be approved and ensured me that it’s okay to make mistakes we just learn from them. After some work and discussion I was able to be approved for a car loan. The process was fairly quick and easy to understand even with some hiccups. I wanted to thank the Loan Officer Kelsey Armagost and the Bank Manager Bonnie Packer for their time and effort with getting me into my new car!”
8:30AM - 4:30PM
2188 Superior Dr NW, Rochester
Banks
8:30AM - 5PM
3145 Wellner Dr NE Suite 300, Rochester
Banks
“I've been a customer for 6 years and have never been disappointed by this crew! I've lost about 5 debit cards, needed some help getting approved for a credit card and have actually had to make disputes with stolen money, and I've always gotten 10/10 assistance. I'm kinda surprised they still keep me around 😅Some honorable mentions are Poa and Sue. Thanks again for doing business with me, and also your persistent drive towards customer service excellence!”
“Amy Novotne went above and beyond to save a complex real estate transaction that was on the verge of falling apart. Due to a last-minute financing issue, three different home sales were at risk—and Amy didn’t hesitate to step in. She quickly found an in-house loan solution and made the deal happen when no one else could. Her creativity, responsiveness, and deep understanding of the process truly saved the day. If you want a lender who will fight for your clients and find solutions under pressure, Amy is the one you want in your corner. I can't recommend her enough!”
9AM - 5PM
21 1st St SW, Rochester
Banks
“Stacy was so helpful and kind. She helped me get a personal check, return the personal check, and get a money order. It was all very quick! Park in Center St Ramp and use the skyway or park at a meter on 1st Ave.”
“Great bank! I love that the phone rings, and they answer. There's no "press 9 for more options". They're very responsive, and helpful. They have great rates if you're interested in loans. Their mobile app is on par with any other major bank. Their savings account rates are negligible, but so is almost every other bank. They don't sell my info to a bunch of credit card companies, and rarely send spam mail. They aren't predatory (cough, Wells Fargo, cough).Switching to MEFCU a few years ago has been great, and I haven't looked back. I highly recommend!I can't speak to the other commenters posts about home loans, as I got mine through another lender (wasn't with MEFCU at the time), but I'm sure they offer good rates. Car rates appear to be the best you can get.”
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“Chris and his staff certainly take care of customers. I have purchased two vehicles from them that were at other dealerships one in Winona and one in Mankato. They approved my application and brought the vehicles to Rochester for me to purchase. They have quality cars with an outstanding warranty included I would recommend Chris. And his staff to anybody looking for a vehicle thank you for being an outstanding honest dealership willing to help When somebody needs to buy a car.”