The AT&T Store in Rochester provides a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store offers nationwide AT&T 5G service with unlimited data plans at no extra cost. Customers have praised the store for its excellent customer service, friendly and helpful staff, and knowledgeable team members. Many reviewers mentioned specific staff members who went above and beyond to assist with phone issues, billing, and saving on plans. The atmosphere is described as personable, easy, and enjoyable. The store has been especially helpful to those who struggled with online services or needed urgent device support. Overall, this location is highly recommended for its prompt, friendly service and the ability to find the right device and plan to meet various needs.
Tyler at the AT&T South Store is Efficient and Patient and Polite. I am so Happy with the wonderful service he provided for me.
March 2025
Was in town from Texas and my phone completely died. Rochester does not have an Apple Store, so this AT&T store helped me out provided my with excellent service! Ashley & Tyler were by far helpful! 5 stars!!!!!!
March 2025
Came in for an email issue. Great customer service. Attentive staff and very satisfied with today’s service.
