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“Place was very clean and helped with a stressful phone problem thank so much. The workers there were the best Verizon workers I’ve ever had in all of the places i went to thank you so much”
“From the moment I walked in, the team made me feel welcome. Celia answered my questions and set up my phone without making me feel rushed or uneducated. Two days later I went back with a couple of questions. There was a gentleman that unfortunately I forgot his name. He answered all my questions clearly. The whole team is very professional and educated. I had amazing experience with the employees ATT crossroad location.”
“Helped me find exactly what i was looking for quickly so I could get what I needed & get back to focusing on my busy schedule. Highly recommend stopping in if you're in need of accessories or an upgrade!”
“Dom was amazing to work with! Even through some difficult tech issues he explained everything to us and walked us through all the steps with support! Highly recommend working with him through all your needs!”
“Chet did a great job updating our account, and 2 new phones. He was professional, knowledgeable, pleasant, and very efficient. I highly recommend using this Verizon location. Ask for Chet he will take care of you”
“Helpful courteous staff that are fast and great at customer service. I was in and out with friendly banter in between handling business. Made sure I got a huge promo before I left the store. A highly recommended location for your cellular and, in my case, home Internet needs.”
“Great service at T-Mobile! Isaiah was professional and efficient, quickly transferring my SIM card and making everything smooth and stress-free. Excellent customer service, thank you.”
“T-Mobile Costco is the way to go!!!!!
Dom Smith was professional, kind, thorough and very intellectually inclined in his expertise!
In all our experiences with customer service, Dom and the manager, Jon, by far, have been the greatest! Wow, super impressed!
They will always be our go-to!
- Jennifer and John Klein”
“Ali was so quick to resolve my issue! I had just transferred my account to Metro and was disconnected from the call center team while in the process of getting my preferring phone number linked to my account. He solved my issue quickly and made the day much less stressful in a stress inducing situation!”
10AM - 9PM
52 US-14 STE #5515, Rochester
Mobile Phones
“I'm very happy with their service.they repaired my phone and the quality was excellent.the staff was friendly and helpful.i definitely recommend this shop .”
“Excellent customer service from Rolo, Ashley, and Nix. They worked as a team to help my family with every step from signing up with T-mobile, ordering new devices, to straighthening out any issue with device promotion credits, and recently as of yesterday, 4/19/25, Rolo was greatly helpful to correct errors on my first billing. I believe with their knowledge of T-mobile plans combine with great customer service, I'm confident they will satisfy any one who would like to join T-mobile.”
10AM - 7PM
1300 Salem Rd SW #750, Rochester
Mobile Phones
“I’ve been a cricket customer for years and I’ve never had such a pleasant stress free experience as I did today. Chad was knowledgeable and efficient I brought a phone in and Chad added another line to my account and I was in and out within 15 minutes. Love love love the service !!!
Keep Chad he’s a huge asset to your business!!!”
“Much better over my previous Internet provider so far. I haven't had it long enough yet but so far it has worked great. Oh and the price is much better than the previous carrier.”
“Stefano went above and beyond to help me with my equipment return.He had to get the customer service on the phone because I could not remember my pin in order to change my disconnect to same day. As I was leaving the state the next day, after my move out, this enabled me to conclude my return without further hassle.”
“I don’t think the stars represent this store well enough. I’ve had nothing but good experiences from the crew currently working this store. Big shout out to Alex and Darius because they are the folks who have helped me and always give great service!”
Mobile Phones
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“10/10 service. They charged me $20 to clean the ports of my laptop, phone, and earbuds. The next place I called quoted me $90 just for cleaning my laptop ports.
They were flexible with me, incredibly honest, and kind. Great people, I had to tip with that kind of experience.”