Famous Footwear on Marketplace Drive in Rochester, MN has been a reliable and convenient shoe store for local customers. The store offers a great variety of shoes, socks, and accessories for all ages and occasions. Customers appreciate that they carry a wide range of sizes, including hard-to-find men's size 13. The store is clean, organized, and accessible, with wide aisles and handicapped parking. Customers report that the staff are friendly, helpful, and not pushy. The store has a loyalty program that provides discounts, and they frequently offer sales and a clearance section. One of the standout features is the store's ability to special order shoes that are not in stock and have them shipped to the customer's home within a few days, free of charge. This is especially helpful for customers with children who have trouble finding the right fit. However, some customers feel the women's shoe selection is limited, lacking in options like heels. There is also a complaint about the store's air conditioning not working properly, which is causing discomfort for employees. Overall, Famous Footwear provides a positive shopping experience for customers seeking quality shoes and excellent customer service.
Great shoes! Lady working there seemed annoyed with us asking questions about their shoes.
March 2023
The women's collection is very limited. I wasn't able to find any heels of any sort. I think they really need to add more variety even in the kids section.
January 2023
The person who helped us were very helpful and nice!
