Hight & Randall, Personal Jeweler is a family-owned store known for its knowledgeable, professional, patient, and helpful staff. Everyone is kind, friendly, and accommodating, never making customers feel pressured or rushed. They are honest, ethical, and fair, providing excellent service for buying, selling, repairs, and custom design. Their expertise in evaluating jewelry of all kinds is top notch, and they take all the time necessary to offer detailed, complete explanations. The store itself is beautiful with a wonderful stock and plenty of parking. Customers describe the experience as a delight, highly recommending Hight & Randall for anyone looking for quality jewelry and quality service with integrity.
Left wedding band to be reshaped and polished. Great, friendly service. Very reasonable. Ring looks better than when I first got it over 30 years ago. My wife is a jewelry junkie and was amazed at how great the ring turned out. Thanks so much!
October 2025
Our family jewelry appraisal was incredibly thorough and helpful. The provided documentation will make estate planning much easier and straightforward. Thank you.
May 2024
Everyone in the place was kind and friendly and accommodating, and I only went in to get the batteries and a watch band replaced.Plenty of parking, and just take a look at their stock. Truly beautiful.
