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“My phone was locked and I had tried for 4 hours on Friday to get unlocked from previous carrier. No luck. I drove to this T-Mobile and the store manager was a miracle worker as within 5 minutes my number was successfully transferred to my T-Mobile account!!”
“This store was amazing!!! The staff was very friendly, accommodating, and patient. Every question I asked about my plan, they were transparent, ensuring clarity on both sides. Service was more than exceptional - kudos to the team here!!!”
“Great place with good customer service - they take the time to get it done right. Lesson learned don’t purchase from Verizon over the phone - go to the store directly! Mine was so messed up having them do it over the phone for our three orders. Only negative is having to make appointments otherwise you wait hours.”
“I switched my streaming service to Metronet and boy am I glad I didMy service is considerably faster, clearer, brighter than before TV screen, and installing was very easyRyan D. Was great. Professional, solid job knowledge, and made the install easy.The price and value for this service is fantabulous.”
“Jessie was professional, pleasant to work with, very knowledgeable, and patient. She allowed us time to decide on the best phone for what we needed. Her pleasant personality, patience, and professionalism would rank her to be the manager. When we returned to turn in our previous phone, we talked with the manager, we felt he did not care that we were there, was not professional or welcoming in anyway. I have been a Verizon customer for many years. This manager was by far the worst encounter I have had in all those years. 5 Stars for Jessie/1 Star for the Manager we encountered.”
“I don’t think the stars represent this store well enough. I’ve had nothing but good experiences from the crew currently working this store. Big shout out to Alex and Darius because they are the folks who have helped me and always give great service!”
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“These guys are actually pretty cool just be patient and stop being rude to them and they will be happy to help you. I used to work here and the customers were just really aggressive at times so let’s all just stop being jerks!”