Macy’s, a historic and iconic department store established in 1858, operates over 740 stores nationwide and offers shopping online. The Macy’s location at Rogue Valley Mall features a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Customer experiences vary at Macy’s. One shopper praised the helpfulness and friendliness of a staff member at the Estee Lauder counter, highlighting excellent service and a positive shopping experience. Another customer shared their satisfaction with Macy’s for building a professional wardrobe, especially appreciating the quality, variety, and frequent discounts and sales. They found great deals during a "Friends & Family" sale, securing items like blouses, a blazer, and a skirt at significantly reduced prices, thanks to coupons, Macy’s Money, and clearance racks. The staff’s helpfulness and styling advice added to the enjoyable shopping experience. However, some reviews note that the Rochester Macy’s feels old and dated, with a limited selection in the men's section and few shoppers, giving it a less lively atmosphere. Despite this, the overall impression remains positive, especially regarding staff service. One particularly commendable employee named Michelle was described as friendly, informative, and attentive, going out of her way to assist with online orders and making the shopping experience memorable. Overall, Macy’s offers a mix of quality products, good deals, and friendly service, though some locations may feel less vibrant or modern.
Love shopping at Macy's! Always check out there crazy clearance area
February 2026
It’s Macy’s.
Good clothing that is a bit over priced.
February 2026
The store is okay however they are short-staffed it took me 10 minutes to find a checkout counter after I found a shirt to buy.. nobody was standing at a cash register there was no one to be found in the men's department
