Terraloco is a highly recommended shoe store known for its knowledgeable and friendly staff. Customers appreciate the patience and expertise of the team, who take the time to understand individual needs and provide personalized advice. Many reviews highlight the staff’s willingness to help diagnose footwear needs, such as gait analysis and fitting, which often leads to better comfort and reduced joint pain. The store offers a variety of products, including winter boots, athletic shoes, and shoes suitable for specific conditions like haglunds deformity, ensuring a wide selection for different preferences and requirements. Customers also value the store’s customer service. Staff members are described as empathetic, easy-going, and willing to go above and beyond, often making exceptions to store policies to assist customers. For instance, some customers had their concerns about exchanges resolved positively after speaking with managers. The store’s proactive approach and community involvement further distinguish it as a caring business. Overall, Terraloco is praised for providing fantastic products, expert guidance, and top-notch customer service. Shoppers leave satisfied with their purchases, feeling confident that they are getting the right shoes for their needs. The positive atmosphere, knowledgeable staff, and quality products make Terraloco a trusted choice for shoe shopping in Rochester, MN.
