“The person behind the Counter...he's limping in pain..but he helped me and git it done. Take care of your health to help many more people with a ? smile...cheers”
“I had trouble getting a part replaced after a purchase and reached out to the staff. They were friendly and helped me with my replacement. Great customer service!”
“Hadn't been in the store since they moved. Very nice and clean inside. I was working on my four-wheeler at home and realized I needed to replace the old original spark plug. Ran in here just before they closed. Staff was friendly and extremely helpful and in a very short time I had my plugs and was out the door.”
“I love this place very good service. I went to another place and they just are not as knowledgeable.. I feel like I'm actually talking to a mechanic at O O O OReilly's”
“A shout out to Eric at 1209 W. 7th St. in St Paul. He went above and beyond to install a battery in my wife’s car this morning. Outstanding! These guys have my business.”
“I had just gotten off a plane and my windshield wiper had froze and broke off as I started driving home. Ugh. The young man working the counter at the Richfield store helped me get the right one for the conditions, installed it, had great polite manners and so respectful. I was so stressed out and he made it so I could finally head home safely in the snowstorm. I gave him a big hug!! He just smiled. Thank you for epic service and saving the day!”
“Only O'Reilly I will go to. Jim and Liz are awesome along with the other employees. They take the time to look things up for you and answer all questions you may have.”
“I’ve gone to various O’Reilly locations around the twin cities based on where I live(d), and this is my new home base parts store. Staff here is friendly, helpful and seem to know what they are doing, which isn’t the case at all lot of auto parts stores. A big improvement in the shopping experience over my last home O’Reilly off Central in Minneapolis.”
“This auto store is the best. They go out of their way to assist, are competent, well informed and also friendly. In a time of diminshing customer service, O' Reillys is exceptional. They also carry helpful stock.”
“Very nice people on top of being knowable and extremely helpful. We had never met before, and I kind of feel like I know them. Thank you for all the help, and the truck is back on the road.”
“I've been in O'Reilly's several times this week & the staff has been awesome. Not only with sales & service but going above and beyond. It's been my best experience with the business over many years being a customer. Thank you both!”
“O'Reilly employee, Sing, was most helpful and outstanding! He determined which items we needed for our car and found said items in less than two minutes. My husband inquired about how to access the area in which to install our new parts and Sing happily offered to help him! Sing is a true asset to O'Reilly Auto Parts. Additionally, O'Reilly tends to have products in stock and at fair prices.”
“I called and visited several places to find the right battery for my vehicle, then I found Batteries Plus, that not only had the specific battery and said they would also install it. Cheers to Nick, the Assistant Manager at Batteries Plus - Maplewood who handled the whole thing by himself, fast & efficiently. Plus, replaced the batteries on my fob keys. Very helpful.”
“Garrett and Dusty We’re very helpful my battery died. They came out and tested it with no problem. Sold me a new battery assisted me and my selection with my battery so I could be on my way in a timely manner. I highly recommend this location.”
“It's like 6° out (-9° with wind chill) and my windshield wiper broke. I came in for replacement wiper blades and Carlos was really cool and helped me find the correct size of wiper blade and even installed them for me. Thanks Carlos!”
“By far the most polite and helpful guys I’ve ever had the pleasure of doing business with. Highly recommend. They always have what I need too. Can’t say enough good things about this location.”
“Customer service here is amazing. These experts know what they’re talking about. They know what parts you need and they’re always willing to go above and beyond to help you find a part that you need. If you they don’t have it just amazing just amazing.”
“I purchased a car battery online with the pro install. I came in and the battery was swiftly and professionally installed. No problem! Will definitely use them again.”
“I didn't even know they had a location on Payne Avenue, but I do now and they are friendly, attententive, and get you in and out in a friendly and fast way! Highly recommend this for all your auto part needs!”
“Really hard to find. Google maps did not do a great job leading us to this store. I called the store to get directions. The person who answered gave directions. They were very friendly and kind. Helped me with the questions I had as well. Here is a video to help others find it.”
“Quick car battery replacement. They know what they’re doing, which battery is right, know what’s in stock (and what’s not), and put it in while I wait. Great service!”