Old Navy is a family-friendly apparel and accessories brand offering a wide range of products, including jeans in 180 sizes, comfy fleece, and popular activewear. The store is known for being clean and organized, making it easy for customers to find what they need. While the fitting rooms close earlier than the store, the staff is consistently described as amazing, friendly, and helpful, especially with young children. Customers appreciate the clearance section, although it can be messy and not always clearly marked. While prices have increased over the years, many still find good deals, especially during sales. Some reviews mention that the selection can be small, and that not all employees actively offer assistance, but overall, the positive experiences with staff and the store's atmosphere keep customers returning. Masks are required for in-store shopping, and free pickup services are available for added convenience.
Buying online from now on if I shop there again. There were 50% off signs all over the place without specifying which items, then stixker shock when I find out none of my clothes were part of the sale.
January 2024
Everything was clean and organized but they shut down the fitting rooms waaaay before closing, so that was quite frustrating.
December 2023
Busy store, staff was a little rude to other staff members but service was quick and store was clean
