REI is a beloved outdoor retailer that caters to both novice and experienced adventurers. With a 100% satisfaction guarantee, the company designs its own high-quality REI brand gear and clothing, earning acclaim for its products. Customers consistently praise the friendly and knowledgeable staff, who gladly share their enthusiasm for the great outdoors. Whether it's finding the perfect water shoes or getting expert assistance with a roof rack installation, the employees go above and beyond to ensure a smooth and enjoyable shopping experience. Customers appreciate the ease of returns and the well-organized store layout. Despite being a smaller location, this REI store maintains the brand's exceptional standards, providing quality outdoor equipment and exceptional customer service.
My rear derailleur stopped working. REI Bike Repair team dug into it and fixed it overnight. Just needed a new cable and a few adjustments. Works great! The fact that they didn’t try to upsell me on anything made the experience extra special. Thanks REI!
June 2026
I love this place. Even the smaller store in Roseville seems to have everything I need. In the sales people are knowledgeable and helpful.
May 2026
We had a really positive experience with M (Emily) picking out some great outdoor shoes for our kids upcoming camping trip. She really made my kids first experience at REI so fun and enjoyable.
