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May 2023
Wasted 3+ years of my life here. Staff is awesome but are deeply hindered by corrupt corporate red tape. Profits come first with customer satisfaction being the last priority. Sad corporation, learned a lot including never banking here.
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November 2022
Longest transaction ever just making it withdraw through the drive-through the gal of Asian descent helping me was too busy eating Cheetos to expedite my transaction. Save your munching for your break and help your customers. The gentleman next to you helped 2 customers in the time it took you to help me.
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May 2021
I called the US Bank 800 number and that wasn’t helpful. I called this branch and the rep understood my situation, spoke with a manager, and solved it. That’s how it’s done.