Budget Car Rental

Car Rental
Hours: Budget Car Rental at the MSP Airport offers a mixed experience based on customer reviews. Many customers have praised the friendly and efficient service from staff, such as Tanesha and David, who made the rental process enjoyable. The car selection system allows customers to choose vehicles within their booked class, which adds a positive touch. However, issues have been reported, including receiving dirty cars, mechanical problems, and hidden fees that caused frustration. One customer had to swap their first car due to a mechanical issue. Some customers faced challenges when returning cars, including delays at the counter. Despite these issues, the return process is often described as smooth, with deposits refunded quickly. A notable incident involved a customer retrieving a lost phone with assistance from staff, highlighting their helpfulness. However, some reviews express disappointment with the lack of transparency regarding fees, particularly an unexpected extra charge that was not removed as promised. Communication difficulties with customer service were also noted, leading to dissatisfaction among customers. Overall, while Budget Car Rental has staff who are friendly and eager to assist, the inconsistency in service quality and billing practices leaves some customers hesitant to recommend the service.

• 0.07 miles

  

  Dollar Car Rental Car Rental
• 0.09 miles

  

  Exotic Car Collection by Enterprise Car Rental
• 0.13 miles

  

  Avis Car Rental Car Rental

1. Saint Paul, Minnesota