Metro by T-Mobile at 1539 University Ave W offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, with some reviewers highlighting staff members who go above and beyond to advocate for and care for customers. The store provides excellent customer service, making visits quick and efficient, though at times there may be a need for more staff to assist multiple customers. Parking is available in the back of the building, including accessible spots and a ramp for wheelchairs. Overall, the store is regarded as one of the best in the area, offering honest service and a welcoming atmosphere for long-term customers and newcomers alike.
Joseph has been a very helpful person with me as customer services for the last year and today was even some of the most helpful services when he help us to resolve a charge issue. Thank you Joseph
February 2025
Best experience ever when walking into a phone store. Cool workers.
January 2025
Always a great experience!!! Top of the line service!!!
