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“I was worried for days about malware on my phone when I decided to stop in at Verizon. Jake handled the problem quickly and without making me feel like a total goof. Thanks, Jake. Happy our family uses Verizon.”
“Luisa is a very outgoing person I loved how she was very knowledgeable and how she could multi task. She was fast I have no complains about her I will be sending my family over to her”
10AM - 7PM
150 Cesar Chavez St, St Paul
Mobile Phones
“Just wanted to let everyone know that Trey and the staff at this store are wonderful. Trey goes into detail of the plans and phone details . This store is very clean and very pleasant to work with !! I will continue to shop at this location only!”
“Had an absolute nightmare trying to figure out an issue online and over the phone. Both Steve and Dylan at this location were super helpful. Go here instead of calling or ordering online.”
“My friend tried to help me a lot. I did not know him very well, but he did the best he can to help me get the best deal possible. That he cannot give me the best deal possible, but we came to at the middle. I understand that he can only do so much as a worker as intelligent person.”
“I had a misunderstanding with my bill. Alex was very patient and understanding of my predicament. Alex was very professional over the phone. I was very impressed by his customer service skills. He is a real gentleman in his profession.”
“Was there this morning and it was a nice transition from my old carrier. Place was clean and was empty at the time.This lady, I didnt catch her name, helped me out with switching. She was really nice and spoke clearly. Really enjoyed chatting with her. Thanks again :)”
“I liked the service the very nice girl I always went to pay and good attention and once I went because my cell phone did not take the signal and helped me in the configuration
Jessenia attended me”
“Joanna M at the boost location on Whitebear ave. She was the best at helping me get a phone for my son. She offered me water while I waited which never happened so go see Joanna she will get you together FAST. Store was clean and refreshing.”
“Joseph has been a very helpful person with me as customer services for the last year and today was even some of the most helpful services when he help us to resolve a charge issue. Thank you Joseph”
“This store is the best one in Saint Paul. They are friendly and they really know how things work Harold was so patient and polite . This was the easiest experience I’ve ever had buying a phone! Top notch service!”
“My Samsung Text Messges stopped. I went in Mon. Ezell helped me the best he could. I went Back Tues. Ezell sold me a new Samsung, but my info would not transfer. I went in 2 times on Wed. for 3 hours total Ezell tried evrything he could to help me out. All the while he was helping up to 3 other customers at the exact same time. Ezell has the patience of a saint. I could not do his job. He deserves recognition (and not just for his pink shoes) Thank you Ezell, All the best MrZerr0”
10AM - 7PM
476 Lexington Pkwy N, St Paul
Mobile Phones
“We went to the Cricket store in St Paul today because my husband's phone stopped working. We worked with Choyce and he was awesome! He explored options with us and helped us get the best deals/discounts. We were in and out quickly and are very happy. Thanks so much Choyce and Cricket!”
“I had a bad experience at a different store and I was hesitant to come to this location. But Alysia was more than helpful. She was friendly, knowledgeable and easy to talk to. Kudos to the team over there. Give Alysia a raise!!!!”
10AM - 8PM
952 Rice St, St Paul
Mobile Phones
“Great experience! Ian was so helpful and timely, an entire purchase and set up was completed quicker than I've had some locations get my bill paid! Definitely a return customer!!!”
10AM - 5:30PM
1019 Arcade Street, Saint Paul
Mobile Phones
“Such great service - speedy, helpful, and reliable! This place is a hidden gem on the East Side! They not only helped fix my old iPad screen that Apple said was too outdated for them to fix themselves - Metro did it! - but they also had great resources for protecting it with a great case and glass cover. The customer service surpasses expectations. I would recommend 100%!!”
“I appreciate these guys very much. My mom was struggling at other Metros in the area trying to get someone to help her switch her phone. These guys are so helpful, kind and patient. Hands down the best metro in the Twin cities. I would absolutely recommend coming here.”
“The best phone upgrade experience of my life - by far! Jared was amazing, simply amazing. He took the time to patiently walk me through the process, answered every question like a real expert, and told me exactly what I can expect for my trade-in and pricing. I dreaded getting a new phone, but this time it was a fun, interesting and exciting. Thank you again, Jared!”
“Mia and ana was really good workers customer service was really good I recommend Mia even though she's new she's nice and kind and patient with customers”
“Went here after I had visited another store where the rep didn’t seem very interested in helping me. Hong was amazing. Got me in and out quickly and went above and beyond. Great service”
“I'm pretty happy with my experience here...Most all Repair stores I've used charge so much it's not worth repairing. For a new input part(my phone just stopped charging) they charged $60, better then having to buy an entire new phone. It did take a little longer then a was hoping but... I understand. Thnks again!”
“I want to give a big thank you to Regina for taking the time to fix my brothers phone. Regina was very knowledgeable and patient, I greatly appreciate it! God bless!”
9AM - 8:30PM
995 Blue Gentian Rd, St Paul
Mobile Phones
“Eric is the best! He helped us figure out our home phones then 6 months later is working with us on business lines. Super friendly and knowledgeable. Great service!”
“Tyriek and Billy and many other here have been super friendly , patient and provide really great customer service!
Highly recommend this team! Thank you all!”
“Moe helped me transfer my phone..Also helped me get switched to a new plan and an awesome phone for a really decent price. Also he has helped me in the past with getting everything done and up and running. Very thorough....I highly recommend him and his service.”
“Xavier was a genuine hero!(Also, Falaq was very kind and helpful, when I called to follow up) .I will be forever grateful to Xavier for helping my autistic young adult son after he was harassed and his belongings were stolen on the Greenline train. He got off before his usual stop for work and entered the nearest store looking for help. It was this Metro By T-Mobile location and Xavier knew right away something was up. Xavier was a steady and calm presence when my son was confused and upset, calling me and keeping my son with him until I could get there. My son can often miss some social cues as he learns to be more independent but he knew right away that Xavier was a safe person and the store was a safe place.These good men are clearly the energy needed in our sometimes lively urban neighborhood. It is clear they see their work as more than just peddling electronic devices; they genuinely care about people in their community.Xavier is exactly the kind of man Mister Rogers was talking about when he said “look for the helpers”. I am so grateful for his kindness to my son.”
“Well ? I can't put it into words not only hooked me up on a new data plan and walked me through everything they also the day before let me use there WiFi cause I needed to get my diabetes prescription and couldn't get my cash app without WiFi so I highly recommend these guys there informative and very helpful and I've already referred my girlfriend and my best friend you would be a fool to not want the great customer service these gentlemen offer thanks ?? guys you really rock and saved the day I see a long standing business relationship!!!”
“Jayla & Amber are the best. Probably one of the most friendliest locations I’ve been to in the area. Will be back just because of how genuinely nice and helpful they are!”
“The folks at the MetroPCS call line are very HELPFUL! Too bad the owner of the Suburban Ave., MetroPCS St. Paul store is NOT helpful, especially when adding another plan on your account! 1) Make sure you get the actual phone as advertised, 2) get the plan you intended, and 3) he automatically adds phone insurance coverage - make sure you want this or not!”
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“CJ was beyond helpful when I was trying to exchange a phone sold to me by the West St Paul corp location. The agent at WSP sold me a phone but failed to tell me the new model was coming out two days later. Although CJ was not able to get me the new phone to make the exchange, I am positive he did everything he could to try to make it happen for me. There was nothing in it for him which is how I know this is an reputable and honest business! He followed through with everything he said he would, was great at communicating, and I HIGHLY RECOMMEND this store for anyone looking for honesty. The employees are not just there to make a buck off of you, they seem to truly care. All future Verizon purchases will be made at this store, CJ deserves a raise! :)”