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9AM - 7PM
740 Main St, St Paul
Mobile Phones
“The Verizon Store has excellent service and Connor and Mike were both very attentive to our needs. I highly recommend the Highland Park store for all of your wireless needs.”
“Luisa was phenomenal excellent service. He had a full store and that's how he helped us all. She deserves all my respect. I will always work with her again. Thank you Luisa for all your services.”
“Stephen saved the day! He was nice, professional, listened and was encouraging with regards to my somewhat lack of knowledge with the new ai phones. Thank you for helping me, I greatly appreciated it. ?”
“Michelle was amazing at helping me with my problem she was very professional and even after I tried to get help for the last month from the customer service on the phone and going into another store no one could help me . I’m very happy with the customer service Michelle gave me today I almost went to a different company but because of her I’m staying.”
“Just did my network upgrade and bill pay with Joana ! Amazing service ! As a former employee it was definitely expert level customer service and very fast ! Thanks Joana !”
10AM - 7PM
476 Lexington Pkwy N, St Paul
Mobile Phones
“So I went to this Cricket to start service and to port over my numbers but they ran out of physical sim cards so they hooked me up with a free Bluetooth speaker (the speaker was attached with a sim card) as a workaround which costed them money. They did above and beyond to make sure everything ran smoothly and that everything worked. I only paid the normal setup price. I normally don’t do reviews but I had to say something about this. Satisfied.”
“Rodney was extremely helpful with from the old SIM card to the new SIM card I had issues because I tried to have it done at another store. This was frustrating to say the least but Rodney went out of his way to make it right my phone works I'm leaving a satisfied customer five stars.”
“Khalid was very professional,helpful, and upfront about all the plans & services. Great young Man with excellent customer service skills. He definitely should own his own branch one day if he doesn't have one already!”
“Service was friendly despite me rushing in right before close. They fixed a broken screen in just a few minutes and got me on my way. I was impressed and would definitely come here again.”
11AM - 7PM
150 Cesar Chavez St, St Paul
Mobile Phones
“Always love going to this store always have the best customer service. Any time I've been in the store your always greeted with exllence customer service very friendly and always leave with positive results. I've worked with CeCi a couple of times and she's always so helpful full of good energy and always very pleasant with her customer's. Keep up the awesome work.”
“Visited here for the first time and had a great experience! Jose was incredibly informative and patient with us. He went above and beyond by engaging with my dad, who struggles with English. Jose even labeled each family member's phone to help my dad easily distinguish and hand them out to the right person. Such a thoughtful and kind gesture!”
“I went into metro pcs today and got amazing service from moe and when I tell you i couldn’t be more grateful he saved me a lot of money and headache and should definitely get a raise cause the customer service was amazing thank you best in store experience I’ve ever had”
“There is a nice guy overthere, every time I go there he helps me with my phone and fix it for me over and over for free. I think He likes to help people. I advice everyone wants to get help or new phone to go there and will leave happy from that store.”
“Xavier was a genuine hero!(Also, Falaq was very kind and helpful, when I called to follow up) .I will be forever grateful to Xavier for helping my autistic young adult son after he was harassed and his belongings were stolen on the Greenline train. He got off before his usual stop for work and entered the nearest store looking for help. It was this Metro By T-Mobile location and Xavier knew right away something was up. Xavier was a steady and calm presence when my son was confused and upset, calling me and keeping my son with him until I could get there. My son can often miss some social cues as he learns to be more independent but he knew right away that Xavier was a safe person and the store was a safe place.These good men are clearly the energy needed in our sometimes lively urban neighborhood. It is clear they see their work as more than just peddling electronic devices; they genuinely care about people in their community.Xavier is exactly the kind of man Mister Rogers was talking about when he said “look for the helpers”. I am so grateful for his kindness to my son.”
“Best phone store ever !! I recommend anyone to go here if you are looking for a phone they are understanding . Raymon helped me out also beylor they are amazing !!”
“I will never Buy another phone by anybody else or any other metro but this one because the guy that I buy my phones from is the best Metro employee there ever was. I’ve been dealing with him for about five years and I can go in there with any kind of question any kind of problem and he’s always very friendly and well knowledge of what’s going on with phones and he always knows how to fix it. So I want to give him a big thanks for everything he’s done over the years”
“Sam did a awesome job helping me out today, got a new replacement phone, I love it, I hope he gets a big bonus, cuz, he deserves it, I really appreciate his good working skills and boost mobile, take care, God bless?”
“Have had 2 up grades, had just 3 prime, that was still working, want upgrade, was told no more free phones, cost now. By the time I left, with the phone, all accessories needed, between mobile, auto , cords chargers, THE final out the door was over 300 dollars. I have been metro over 7 years, I think is a little harsh, to stay with metro. I could have went with, infinity, with free phone, and cheaper service. All my accessories, would have worked. I should have moved on,”
“I want to give a big thank you to Regina for taking the time to fix my brothers phone. Regina was very knowledgeable and patient, I greatly appreciate it! God bless!”
“The best place to get your phone...good service ,very helpful,know how to get you what you need...I only come to this Metro and let my family and friends come here too...”
“I visited sometime last week to get my phone fixed. This store always has great service! I had the most wonderful experience working with Raya! She really had my needs and my family's needs at heart. She made adjustments to my account, helped me solve phone issues even helped me utilize deals that were available to me that I was not aware of. I feel like I made a new friend!”
7 AM - 10 PM
2080 Ford Pkwy, St Paul
Mobile Phones
“This store is not as big as others but they have a sales associate there named Emily she's enthusiastic, professional, patient and her attitude makes you want to come back to that location”
“Went here after I had visited another store where the rep didn’t seem very interested in helping me. Hong was amazing. Got me in and out quickly and went above and beyond. Great service”
“Rodrigo and Caleb were so amazing with helping me set up my new account along with transferring all my stuff while giving me a great price you just can't beat it!”
“Well ? I can't put it into words not only hooked me up on a new data plan and walked me through everything they also the day before let me use there WiFi cause I needed to get my diabetes prescription and couldn't get my cash app without WiFi so I highly recommend these guys there informative and very helpful and I've already referred my girlfriend and my best friend you would be a fool to not want the great customer service these gentlemen offer thanks ?? guys you really rock and saved the day I see a long standing business relationship!!!”
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“I really appreciated Matt's upfront approach in explaining the Ultimate Plan, the total cost for my new iPhone 15 Pro, the available perks, and the new total monthly cost.
He went above and beyond by staying after closing to ensure the complete transfer from my old phone to the new one.”