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10AM - 6PM
740 Main St, St Paul
Mobile Phones
“Just got set up on my Galaxy S26 Ultra with Jake. He also got me set up with the $35/mo internet plan which is cheaper than what I was getting with Xfinity. Excellent service!”
“Clean store. Saw paper towels and windex out. Everyone including myself was greeted in a timely fashion. Nada went above and beyond. I traded my old iPhone 6s on my old rate plan and she found me a promo and made sure I was taken care of even when the upgrade system was down. She took one for the team and she had earned her title. And she’s a 12/10. Awesome store. Awesome store manager. This is coming from someone who worked in that store 10 years ago as a younger pup.
5 stars!!”
“Super sweet and professional was sent here after a terrible experience at the Burnsville store with the lying associate Steven. These guys apologized for what I went through and actually talked to me about the details in the plan I was signing up for that the other store didn't want to do for me. They took the time to make sure I knew what I was paying for and they had just opened so I got a bonus $200 off. I felt bad showing up so close to close but they were super sweet and understanding which im not used to with AT&T since my only other experience was with the horrible Steven guy. I told my coworkers, friends, and my roommates who were looking at switching to just skip Burnsville and come here. They treat you like a fellow human here instead of a nuisance.”
10AM - 7PM
150 Cesar Chavez St, St Paul
Mobile Phones
“Just wanted to let everyone know that Trey and the staff at this store are wonderful. Trey goes into detail of the plans and phone details . This store is very clean and very pleasant to work with !! I will continue to shop at this location only!”
“My friend tried to help me a lot. I did not know him very well, but he did the best he can to help me get the best deal possible. That he cannot give me the best deal possible, but we came to at the middle. I understand that he can only do so much as a worker as intelligent person.”
“I liked the service the very nice girl I always went to pay and good attention and once I went because my cell phone did not take the signal and helped me in the configuration
Jessenia attended me”
“Khalid was very professional,helpful, and upfront about all the plans & services. Great young Man with excellent customer service skills. He definitely should own his own branch one day if he doesn't have one already!”
“Was there this morning and it was a nice transition from my old carrier. Place was clean and was empty at the time.This lady, I didnt catch her name, helped me out with switching. She was really nice and spoke clearly. Really enjoyed chatting with her. Thanks again :)”
“Rodney was extremely helpful with from the old SIM card to the new SIM card I had issues because I tried to have it done at another store. This was frustrating to say the least but Rodney went out of his way to make it right my phone works I'm leaving a satisfied customer five stars.”
“I went to the Arden Hills location with an issue with my phone that I had tried to fix myself for an hour or more.
Tuan Vu got it done in five minutes lol.
Very satisfied with everything, these guys and gals know exactly what they're doing, ill definitely be going back whenever I have an issue. 5 stars!”
“Very great customer service! Very thorough & informative. Vivid personality and energy as well, I’d recommend anyone to come to this location, will not be disappointed.”
10AM - 7PM
476 Lexington Pkwy N, St Paul
Mobile Phones
“We went to the Cricket store in St Paul today because my husband's phone stopped working. We worked with Choyce and he was awesome! He explored options with us and helped us get the best deals/discounts. We were in and out quickly and are very happy. Thanks so much Choyce and Cricket!”
“I went into metro pcs today and got amazing service from moe and when I tell you i couldn’t be more grateful he saved me a lot of money and headache and should definitely get a raise cause the customer service was amazing thank you best in store experience I’ve ever had”
“I'm telling you this guy over here this awesome guy Chris at Metro off West 7th is the man!! Forget your other service provider and go talk to Chris he'll make it happen no matter what! Need 1,2,3,4,5,6... Lines only little money ? he'll make it happen Go talk to him! Chris I appreciate all your help my guy ?”
“Such great service - speedy, helpful, and reliable! This place is a hidden gem on the East Side! They not only helped fix my old iPad screen that Apple said was too outdated for them to fix themselves - Metro did it! - but they also had great resources for protecting it with a great case and glass cover. The customer service surpasses expectations. I would recommend 100%!!”
“I'm sorry that I didn't get the name of the friendly young woman who cleared the crippling virus out of my phone in ten minutes after I messed with it for two days because she was an absolute ANGEL!! I hope she sees this...THANK YOU!”
“10+ years ago, I didn't like coming to this location due to the employees not being welcoming, friendly, and they were snotty when a question was asked and that was the last time there but this time my daughter wanted to go there and The employees this time were very helpful, friendly, and knowledgeable. New workers. This location had good amount of phone, Ipad/tablet, and etc to choose from. Highly recommend this location.”
“I appreciate these guys very much. My mom was struggling at other Metros in the area trying to get someone to help her switch her phone. These guys are so helpful, kind and patient. Hands down the best metro in the Twin cities. I would absolutely recommend coming here.”
“Have had 2 up grades, had just 3 prime, that was still working, want upgrade, was told no more free phones, cost now. By the time I left, with the phone, all accessories needed, between mobile, auto , cords chargers, THE final out the door was over 300 dollars. I have been metro over 7 years, I think is a little harsh, to stay with metro. I could have went with, infinity, with free phone, and cheaper service. All my accessories, would have worked. I should have moved on,”
“Eric is the best! He helped us figure out our home phones then 6 months later is working with us on business lines. Super friendly and knowledgeable. Great service!”
“Went here after I had visited another store where the rep didn’t seem very interested in helping me. Hong was amazing. Got me in and out quickly and went above and beyond. Great service”
“Xavier was a genuine hero!(Also, Falaq was very kind and helpful, when I called to follow up) .I will be forever grateful to Xavier for helping my autistic young adult son after he was harassed and his belongings were stolen on the Greenline train. He got off before his usual stop for work and entered the nearest store looking for help. It was this Metro By T-Mobile location and Xavier knew right away something was up. Xavier was a steady and calm presence when my son was confused and upset, calling me and keeping my son with him until I could get there. My son can often miss some social cues as he learns to be more independent but he knew right away that Xavier was a safe person and the store was a safe place.These good men are clearly the energy needed in our sometimes lively urban neighborhood. It is clear they see their work as more than just peddling electronic devices; they genuinely care about people in their community.Xavier is exactly the kind of man Mister Rogers was talking about when he said “look for the helpers”. I am so grateful for his kindness to my son.”
“I really enjoy my first visit at this T-Mobile, I’m Bilingual and made me happy to see someone else speaking Spanish. Friendly staff that have the patience to speak to customers. I visit this place recently for screening change and great service.”
“I'm pretty happy with my experience here...Most all Repair stores I've used charge so much it's not worth repairing. For a new input part(my phone just stopped charging) they charged $60, better then having to buy an entire new phone. It did take a little longer then a was hoping but... I understand. Thnks again!”
“Billy is amazingly knowledgeable with sales, port ins, & transfers! Happy attitude, won’t give up until the customer is satisfied! I cannot say enough about the awesome customer service he provided me and my family! I would ABSOLUTELY recommend his expertise in the cell phone business! I am truly grateful for the assistance and support that I received!”
“I want to give a big thank you to Regina for taking the time to fix my brothers phone. Regina was very knowledgeable and patient, I greatly appreciate it! God bless!”
“Well ? I can't put it into words not only hooked me up on a new data plan and walked me through everything they also the day before let me use there WiFi cause I needed to get my diabetes prescription and couldn't get my cash app without WiFi so I highly recommend these guys there informative and very helpful and I've already referred my girlfriend and my best friend you would be a fool to not want the great customer service these gentlemen offer thanks ?? guys you really rock and saved the day I see a long standing business relationship!!!”
“Rodrigo and Caleb were so amazing with helping me set up my new account along with transferring all my stuff while giving me a great price you just can't beat it!”
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“I really appreciated Matt's upfront approach in explaining the Ultimate Plan, the total cost for my new iPhone 15 Pro, the available perks, and the new total monthly cost.
He went above and beyond by staying after closing to ensure the complete transfer from my old phone to the new one.”