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“I’ve used the move crew twice, and recommended them once, I’ve always been more than happy with the experience and price. They are incredibly professional, efficient, and friendly. They are truly the best movers in the twin cities, highly recommend!”
“Nancy (24/7) unless you’re mad at her, then she’s Sharon. Front receptionist is very attentive and she knows how to handle business with grace and a sense of humor. She helped me out where I thought wasn’t possible. Keep on the great costumer service”
“I just moved out after a year with these wonderful people- great customer service, patience. I’m so thankful for all the support I received from them.. I highly recommend this company.. and a special thank to Chu the manager on Water St in. St. Paul.
Big hugs ❤️???”
“Completed rental agreement online. I visited the office for my initial visit to gain access and Dave was super helpful, informative, and friendly. Received a tour of the facility and put my lock on. I was there maybe a total of 5-10 minutes. Gighly recommend this US Storage location!”
“Absolutely superb customer service from Sandy! She was quick and efficient on handling my last minute appointment. I wish the location offered more than one cart to assist with hauling bulky and heavy items to and from car. The PIN is texted to the customer as soon as the unit is rented via online. There are two entry gates with multiple entrances. Decent amount of office and parking space for customers. Renting online limits on selecting the unit location from the vacant units. Would love to see in the future the freedom to select unit location.”
“Theae guys are geeat! I've used their labor to both unload a truck to move in, as well as to load a truck on a move out. Easy to achedule, accurate estimates, and the movers are courteous, strong, knowledgeable and friendly. I highly recommend!”
“Well, I had an Emergency. Someone ran into the door, of my usual storage facility. I rented a truck from U-Haul, already. I had to come-in, at 7am, to get a Free First Month Unit. Thank You, as I had already purchased a unit two days previous. I got a Refund, from the other place, but I am far happier, at this Location.
Very clean, and they have bathrooms! This Storage Facility, really solved a big problem.”
“After being frustrated with my storage rate going up over the year that I’ve had it from $70-$152. I simply called to ask how much notice I had to give if I was going to move out of my unit and possibly to another storage facility…
Jeanette (sp??) Went above and beyond when I only called to just ask that one question and hang up. Jeanette not only answered my questions but she was able to help me get a new storage unit for $67; the same size and at the same location. All I had to do was switch from the unit I was currently in to another one.
She could’ve just answered my question and hung up, but she took the time to understand what was going on and what was important to me/my needs. She even let me take a day or two to think about it but put notes in on my account if I decided to go with her suggestions (which I did).
Let me tell you, she was SO helpful and went above and beyond that she actually made me more upset with how poor of customer service I received later in the week from a bank I was dealing with. As I left Wells Fargo I was thinking, “They need Jeanette here because she’s helpful and cares and these women are the complete opposite!!!!”
She even went above and beyond at showing me the new storage unit during a downpour.
I know I am a customer who has only had a couple interactions with her, but I will be a reference for this woman because she knows customer service. Any company would be lucky to have her working for them. Public storage, you better give her a raise. Or let her run a property. Because she’s a good one, and you are lucky to have her.”
“We needed to find short term storage for the belongings of two of our children attending the university of Minnesota. I found the storage facility to be clean, safe and in a good location. Everything is done on their phone app, including lease signing, building entry, and lease termination . I found the staff to be attentive and helpful with any questions I had.”
“Highly recommend using!!!I have been using 7th street storage for a locker for the past 8 years or so. I have never had a problem. The security is excellent with coded entry and cameras plus a shift of people. It’s always been temperature controlled. Tons of light. Reasonable price. Huge area.”
“I checked online to understand their options and then stopped in. The person at the front desk (Dave) showed me a few units. We discussed a bit what I was in need of -- storage of long pieces of trim while we renovate a home -- and he directed me to a unit on the top level that was at the east end of the building with taller ceilings where I could then store the trim vertically, which was also conveniently next to stairs that made it easy to bring up long pieces of trim. This allows me to use the unit much more efficiently. I reserved that unit that day and officially rented it out a few days later. It's now been a week and I've mostly filled the unit (including a chair and couple other items in addition to the trim), which means it is no longer in my way in our renovation. Everything has been really smooth, the two folks I've interacted with on staff were very friendly and helpful, the building is nicely conditioned (temperature and humidity), and the building is also very clean. Five Star Storage is an easy "yes I recommend" for anyone looking for storage in the area.”
“Adam was very helpful and genuinely cared about the property!! I am so happy to have my items stored at this location knowing that Public Storage has an employee like him!!!”
“I wanted to provide feedback for my experience working with All American Self Storage, I reached out to them about wanting a larger unit ideally on the first floor, it turned out they rented the last one the day before. They did offer an option to rent 2 units that were next to each other on the 2nd floor and provided a discount because of a known issue with one of their freight elevators. That freight elevator has parts ordered but will be down for a period of time as the parts are no longer readily available. To make up for that they offered a discounted price and are applying that for the full term of our lease ( As long as we rent it) which is unheard of. Mike and Angie have been very accommodating, I stopped in and toured the facility, they have 24/7 staffing that live on site, CCTV cameras through out, building had originally been multiple buildings so they have a lot of units of various sizes, the entire facility is fully sprinkled, they had motion sensor LED lights throughout and the floors had a fresh coat of paint, They have a one way drive through that is able to accommodate a semi, they are open 7 days a week 5:30 AM to 9:00 PM. I am planning to secure the 2 storage units on my way home after work!
Thanks for the great service so far, I look forward to being a satisfied long term customer.”
“Stopped in the office to see about changing storage units, and Raquel was very helpful and friendly. I've been with a lot of other storage companies over the years, and Raquel is one of the best ! Keep up the good work !!”
“Went with the 16ft POD!!!
Update: I can confirm that the pod door will open in very cold weather. Even after a snowstorm.
Delivery went off without a hitch! I’ve been nothing but happy with the service from PODS Moving & Storage. I scheduled and rescheduled a few times due to construction delays, and each time the process was easy and everyone I dealt with was cooperative and understanding.
The POD was dropped off and placed exactly where I needed it. My driver, Becca, was exceptionally kind and knowledgeable — she even explained a few options if I decided not to keep the container on the street.
I’d highly recommend PODS to anyone needing flexible storage — whether it’s a container at home or stored at one of their facilities (something I didn’t even realize they offered until Becca mentioned it).
Right now, my basement is being packed into the POD while renovations take place, and I couldn’t be more pleased with how smooth it’s been so far.”
“Excellent! Loaded well before my appt time, and they loaded the trailer in 25 minutes. When you hear these slow shippers and receivers talking about the process and why it takes so long, there are many examples of facilities that get it done quickly or in a timely manner. This place is an example. They were great.”
“Bobby was very helpful knowledgeable explain things going on there and I appreciate it from a client and long-time customer 289 Eaton Street Saint Paul he's a keeper!”
“I was 2 hours late... not my fault... they were waiting for me, they immediately gave me the door and unloaded me in 30 minutes... there is plenty of space to park around... thank you for doing everything so quickly”
“Haven't moved in yet, but this is my third time renting from Five Star and I've always had great service and good experiences with them. No concerns whatsoever.”
“I have been storing here for the past 10 years and I am very happy with it, it is always clean and the office management is very helpful. It is a safe place to store your stuff as it is climate controlled and the security features they have are really nice. I like that the office is open Monday through Saturday..but you have access 7 days a week with your entry code.They have discounts for 6 and 12 month pre-pay which is really nice too.”
“The staff made things really easy for me when I rented my truck on 02/08/2025. They even helped push me out of the parking lot when it wouldn’t get traction in the snow!!
When I forgot something in my truck rental, Lovell helped find it and return it to me!! So helpful!”
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“The moving crew assigned to us were exceptional! They arrived on time, and they worked their tails off. They were very respectful and easy to communicate with. What more can you ask for?”